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What Others Have Said
Hampton Inn & Suites Cincinnati Union Center
9266 Schultze Drive, West Chester, OH 45069
PM staff were amazing!
There was a mixup in my reservation. Instead of two nights I was booked for only one night. Charity, desk host for the evening, found me a room at Home2 Suites for the next night. She rescued me from a tough spot. Thanks to Charity a helpful, caring employee!
Amazing Staff!
Staff was friendly, helpful and the manager was above and beyond for anything I asked for.
Great Stay!
Comfortable, quiet, clean, great breakfast, very friendly staff. Thank You!
Average
The bed was very comfortable, the room was nice. The hotel was a little dated and could use an upgrade. The worst part about the entire stay was the breakfast. It was not good. We have stayed in multiple Hampton Inns over the past several months and this breakfast was by far the worst.
Not worth the price.
Rate was $300 night because of youth baseball tournament. I booked a room with two queens and was given a room with one king,and told they overbooked and that's all they had. Take it or leave it was the attitude and I prepaid to reserve my room! Not what I paid for. Teenage boys were out of control running around.Carpets are dirty, frayed and coming up in the hallway.
Expedia Group verified review
I enjoyed my stay. The staff were very accommodating and the facilities were excellent and clean.
Expedia Group verified review
Hampton is a go to for my family but this location underachieved. Construction made place untidy and coffee bar was not fully stocked. Not up to Hampton's usual standards.
Expedia Group verified review
This hotel was undergoing major renovation while we were here so it was difficult to answer some of the questions. In general, it was nice enough but the WiFi was so weak it was almost worthless
Hotels.com verified review
The hotel is being renovated but the care and concern of the mess where people are staying is not there. We walked thru dusty hallways, rode on dirty dusty elevators and there was dust in the air from them demoing the room right next to ours. I respect Hotels need to be updated and appreciate that being done. But I have stayed in places where you barely knew it was happening. I also was told when I called that breakfast was 6-10 every day but then they did not have it until 7 on Saturday and Sunday which we had a volleyball tournament and had to leave early. When I called corporate offices and guest services did not get any help. Highly recommend waiting until renovations are done.
Hotels.com verified review
Worst hotel stay ever. Room was changed with no notice and were unable to accommodate my family. The Hampton guarantee is a myth. They did not even attempt to make me 100% happy.
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