Pet Friendly Lodging Reviews

Great service overall.

Great service overall.

We are Hilton Honors Silver members. We have stayed in Hampton Inns from Seattle, to New Jersey, to Florida and many other locations. We stayed at this same property back in May. Ciara was extremely helpful in booking an additional night's stay for us and the staff prepared our second room early so that we could make the necessary change in rooms seamlessly. Our stay was a very positive experience. Thank you.

The room was clean. However the bathroom door was a barn door style and those offer no privacy plus it was very loud rolling back and forth. There also is no clock in the room so you have to fumble for your phone to know the time. These seem like easy fixes to me that would be worth the hotels time to fix. If I had to stay in another room with these things I would pass.

Staff was extremely kind and welcoming. Enjoyed my stay.

Clean room, staff was very friendly.

Friendly staff, clean hotel

My experience at this hotel was terrible. The customer service was extremely poor from the moment I checked in. When I arrived, I was assigned a room and went upstairs, only to discover that the room was already occupied by other guests. This was a serious mistake that should never happen. When I returned to the front desk to report the issue, the receptionist was rude, unprofessional, and seemed annoyed that I complained about being given an occupied room. Instead of apologizing, she treated me very poorly. They eventually assigned me a different room, but it was not clean. The bathroom was dirty, with urine on the toilet and on the floor. It was obvious that the room had not been properly cleaned before my arrival. Overall, this was one of the worst hotel experiences I have ever had. Poor customer service, lack of professionalism, and unacceptable cleanliness standards. I would not recommend this hotel to anyone.

They do not accommodate large families or special needs guests. While the website states some rooms sleep 6, the on site staff said that is untrue and has never been the case. They had minimal ADA options and refused requests for assistance.

Shower pressure was absolutely terrible. It didn’t matter what time of day, the pressure in the sink was better than the shower. Took forever to get hot.