Quality Inn & Suites Altamonte Springs Orlando North
150 South Westmonte Dr, Altamonte Springs, FL 32714
Nice stay during hurricane.
Very understanding front desk staff, especially in a time when you needed to get a room and it’s a hurricane.
Donald W
- 10/14/2024
Not so good.
The room was nice. We arrived late due to our flight and the doors were locked to check in. We were at the door and the man ignored me. I figured we were at the wrong place and drove around the building. We did finally figure out there was a window to check in and the man finally acknowledged my presence. We went to our room in the back and there were men sitting outside with beer sitting right where the stairs to the 2nd floor are. This was not comfortable as there were two women and a 6 year old. Then one day we were leaving there was a woman laying on the platform to go downstairs playing with herself! I put the 6 yr old in the room and asked her to move and she started swearing at me but she finally left. Then when we were checking out, at the other end of our floor there was a metal trash can with a fire in it. Last but not least the screaming in the parking lot at two in the morning waking up myself and the child. We also asked for extra towels and house keeping just brought us a small bath rug. It's a shame, the rooms were nice and so was the pool but we will never stay there again. We really didn't feel safe there.
Ellen S
- 08/09/2024
Fine
Not bad. Will do again.
Catania D
- 06/19/2024
Excellent!
Enjoyed our stay! Excellent! Friendly staff.
Joanne G
- 03/09/2024
Great
Loved It
Joanne G
- 03/03/2024
Expedia Group verified review
I didn’t like how the room had roaches and I didn’t stay the two nights
Aubrey
- 11/17/2024
Expedia Group verified review
I called the front desk daytime worker to book a one night stay. When I arrived , after traveling 4 hours to my shock
my previously confirmed stay was canceled not long after being booked by someone there. I was told sorry your room was given to someone with a FEMA voucher. No one had the deceny to let me know this until time of arrival. Why? Because no one cared! thankfully I was able to find a competitor hotel in the night. I have nothing but negative thoughts about this particular Quality Inn.
Suzette
- 11/17/2024
Hotels.com verified review
The room in this hotel was nice and clean but that's where it ends. I had no hot water my entire stay. All I got both times I checked into it was "sorry". Also, there were people living at the hotel through FEMA and they hung out in the hallways and all through the hotel. This should have at least been mentioned when reserving.
Rebecca
- 11/04/2024
Expedia Group verified review
Don't like people hanging outside my door playing loud music