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What Others Have Said
Doubletree Guest Suites Houston By the Galleria
5353 Westheimer Rd., Houston, TX 77056
Very Relaxing
Clean and comfortable.
Coming in late tired then happy
I like the Hilton brand and I usually receive good customer service. This was a step above; the night clerk greeted me with a smile and a pleasant greeting. The valet was eager and helpful with directions and yes, parking—an overall great experience. Coming in from a four hour ride and being up all day was very tiring, but being able to sign in and settle down without a hiccup is totally worth talking about. I forgot about the morning wake up to the same pleasant voice that checked me in—just Golden.
The staff made our stay excellent
The room service team went out of their way to accommodate our every desire and the night managers made sure our wants, no matter how small, were taken care of.
Great location
Pinky was great from the moment we checked in. Nathan took care of our vehicle from a valet standpoint. He made sure it was readily available between 11am 11pm.
Great hotel
I wanted to walk to the Galleria and this hotel is perfect for that. Clean, workers are very, very nice and efficient ! I enjoyed my stay very much for three nights.
Very Nice Hotel & Staff
The staff was very professional and service was excellent. The room was clean and very nice.
Did not stay at hotel.
I did not stay at the hotel on the 11th of July because my hotel stay was supposed to have been changed to July 18th because my meeting in Houston was changed to July 18th and I haven't heard why my stay wasn't changed.
Nice people,good service.
Overall 4.8 out of5.
Hotels.com verified review
Wonderful, everything perfect
Expedia Group verified review
Balcony railing broke on the 26th floor. Window leaked and suitcases were soaked when we went to leave and check out. Used wrong Hilton Honors account. Overall the worst hotel experience I’ve ever had!
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