Room was very comfortable. Breakfast food was good.
Gail L
- 05/05/2025
Clean room and comfortable bed. We had a nice stay.
Unfortunately, we missed the only change of clothes we had after the fire at the hotel. Our clothes were in a plastic bag ready to go to a laundry. We reported to the hotel the day we left as soon as we noticed the bag was missing. The hotel response after few days was that our clothes were not found.
Solomon E
- 02/12/2025
Just the best rest.
The very best experience.
Janace R
- 02/10/2025
Comfortable and classy.
Very comfortable room and shower.
David C
- 01/23/2025
Safe Refuge!
We were affected by the Eaton Fire and had to evacuate our home with minutes of notice. The Westin Pasadena allowed our two Great Danes to stay at the hotel with us for two nights. We are eternally GRATEFUL! It meant so much to us that during our time of need, they were there. We will truly never forget this!
Carter P
- 01/13/2025
Very Nice Hotel
Great location, very comfortable and very nice.
Victor C
- 08/13/2024
Nice hotel. Helpful staff.
Pleasant place, nice restaurant, good staff.
James F
- 03/29/2024
Great Place to Stay
Friendly staff, clean facility, valet parking was very accommodating, easy check in.
Harry S
- 03/11/2024
Hotels.com verified review
the counters in the bathroom were no sufficient and the toilet seat cover could not open all the way due to the counters being too low, no microwave and was informed at check out if we needed one we could have asked for one to be brought to the room?!. Everything else was lovely.
Kinda a odd use of cabinets also. I would say the bed was fantastic and the hotel was lovely. I would stay again for sure