We were affected by the Eaton Fire and had to evacuate our home with minutes of notice. The Westin Pasadena allowed our two Great Danes to stay at the hotel with us for two nights. We are eternally GRATEFUL! It meant so much to us that during our time of need, they were there. We will truly never forget this!
Carter P
- 01/13/2025
Very Nice Hotel
Great location, very comfortable and very nice.
Victor C
- 08/13/2024
Nice hotel. Helpful staff.
Pleasant place, nice restaurant, good staff.
James F
- 03/29/2024
Great Place to Stay
Friendly staff, clean facility, valet parking was very accommodating, easy check in.
Harry S
- 03/11/2024
Nice Hotel in Convenient Location
Nice clean hotel, very convenient to restaurants and shops.
Debra Q
- 11/13/2023
Perfect!
Modern, clean hotel with efficient staff in great location.
James M
- 11/01/2023
Expedia Group verified review
For the last 5 years plus stayed twice per year.
It was always immaculate.
As of late the maintenance of the rugs seemed missing. Never before where there spots in the room on the floor.
Maybe let someone double check the room?
For the rest good restaurant in the hotel, safe parking and friendly service all round.
Jan
- 10/22/2024
Expedia Group verified review
It is starting to show lack of upkeep.
Stayed twice a year for the last 5 years.
Jan
- 10/22/2024
Expedia Group verified review
Nice hotel in not that interesting a neighborhood.
Patrick
- 10/21/2024
Hotels.com verified review
Unfortunately, no early check-in was available. While we waited, drinks were not cheap at the bar, and the ladies' restroom off the main lobby was very dirty. The valet service at checkout time was a long wait, which a hotel should know in order to schedule staffing for checkout.