Hotel was clean. Very helpful staff. Had an issue with the heat and was promptly moved to another room. Very convenient.
Jennifer P
- 03/19/2024
Excellent Stay
The staff is very nice and accommodating. The hotel restaurant has a nice bar and good food selection. Located within two blocks of some fun restaurants.
Richard F
- 01/29/2024
Good Hotel
Clean hotel with good staff.
Matthew Y
- 01/27/2024
Expedia Group verified review
Great experience.
Jeffery
- 01/16/2025
Hotels.com verified review
I booked a room for one night for an event in Knoxville. It was convenient to restaurants and shopping and would have been walkable to the concert if not for frigid temperatures and icy sidewalks. Hotel appeared very clean. Beds were extremely comfortable with 4 pillows each. Check in was easy and quick. Staff was friendly. I recommend this hotel if you need a place in downtown Knoxville.
Sharon
- 01/13/2025
Expedia Group verified review
Pretty nice!
Md Ashiful
- 01/10/2025
Hotels.com verified review
Our first room, 814, had a howling rattle in the exterior window that wouldn’t allow us to sleep. We changed rooms at Midnight to 1702, and from then on the stay was fine. The staff was very courteous and addressed our concerns quickly with a solution.
Judy
- 01/09/2025
Expedia Group verified review
Room was very clean, staff was great, good price for NY eve
2 surprises....
1. no microwave , I had brought food intending to warm it up. Had to eat it cold....I travel, stay in hotels a lot, don't remember last time I didn't have a microwave
2. Didn't get ESPN on the TV. I stayed on new years eve, there was college football playoff on espn...didn't get it
Parking fee $30/ night in Knoxville is ridiculous...parked in Walnut St garage (about 100 yards away) for free