The rooms were nice and I felt secure in the complex. Front desk check - staff was kind.
Tami R
- 03/25/2024
Good Stay
Everything went well.
Orlando M
- 01/06/2024
Expedia Group verified review
Offering an airport shuttle was the main reason we selected Hilton Houston North. Every staff member was cordial and offered assistance, front desk even printed our boarding passes for us!
Jilleen
- 10/22/2024
Expedia Group verified review
It was great!!
Ruth
- 10/17/2024
Expedia Group verified review
Excelente
Marlon
- 10/13/2024
Expedia Group verified review
Drawers not working well, faulty flushing toilet, last night of stay there was not electricity I could not charge my phone the did not want refund me one night.
Jesus
- 10/06/2024
Expedia Group verified review
Had a problem with airport shuttle, (driver did not show up at the right time). Problem resolved by desk manager who got someone else to drive. Got very anxious about not making it to the airport. We got to gate ok. Tks.
Jose
- 09/10/2024
Hotels.com verified review
The bathroom was in unsafe condition. The toilet was not secured to the floor. When you sit on the seat, the entire structure moved and lifted from the floor.
Additionally, when booking the room on hotels.com, it stated a free rollaway bed would be an option, this was not the case. The hotel staff stated they don’t offer that option at all.
George
- 09/01/2024
Expedia Group verified review
The room was super nice and clean
Nancy
- 08/22/2024
Expedia Group verified review
We had an issue with the shuttle but Mahogany and her colleague went out of their way to save face, (providing meals to us after a exhausting flight)hotel’s customer service is stellar and they truly believe in service recovery