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What Others Have Said
Sheraton Grand Los Angeles
711 South Hope Street, Los Angeles, CA 90017
Great Stay
The staff was great and we loved the room and meals.
Luxurious!
Modern decor is very upscale and very comfortable. Enjoyed the spacious feeling too!
Everything was fine.
Everything was fine.
So Beautiful!
Lobby is so beautiful!
Expedia Group verified review
Only 4 elevators.
Expedia Group verified review
Love the staff and stay.
Expedia Group verified review
Worst hotel I’ve stayed thus far in my trip. There were dust pouches in the coffee machines, the rooms feel congested and very dated with the wooden design. The elevator has wait times up to 10 mins during peak hours. The breakfast was bad. Firstly there’s a 20 min wait time to be seated and the lady at the counter was super rude. The server came to us twice to ask the room number?! The area around the hotel feels very unsafe. I’s rather stay near the beverly hills area. To be fair, the coffee machine was changed.
Hotels.com verified review
No towels, dirty bathtub, everything is old outdated. No body soap provided and was told soap is out and in order.
Expedia Group verified review
This property is a good location for downtown LA. The BLOC was quite disappointing so do your homework if you were expecting to find more interesting things there. The property upholds the Sheraton label but is due for an update.
Hotels.com verified review
Room was comfortable but just little things that were irritating about the hotel. It takes a long time to get an elevator. One morning it took 20-25 minutes just to get to the lobby. The front desk was not that helpful and told us to take the service elevator. We did that and did not know different service elevators take you to different floors. In the end, one of the service guys had to help us. Consistently took around 10 minutes to get an elevator from the gym down to the room floors. One evening we ran out of shower gel and the front desk told us the entire hotel had ran out. How can a 4 star hotel run out of shower gel! Check in was great though and was able to provide a connecting room for our family.
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