There was nothing negative about the hotel! Clean, great helpful staff, excellent location to stay to be able to access all the main attractions!
Amy Elizabeth Maude
- 04/22/2026
Expedia Group verified review
Good location for walking to Nashville attractions, breakfast also good. Ground floor rooms need reno, suites on higher floors are much nicer and better kept. One room we had booked had broken air con, the room was 30 centigrade, they said they had fixed it up but it was still broken so they moved one of us to another floor. Comparing the ground floor suites (no windows and quite dingy) and the higher floors are like two different hotels. Ground floor needs work to charge a suite price, suite should also come with a window. Overall okay, reception staff helpful and sorted any problems.
Emma
- 04/19/2026
Hotels.com verified review
Staff was extremely helpful and friendly especially Maureen and Ana. Good breakfast, nice variety of food.
Scott
- 04/12/2026
Hotels.com verified review
Did’nt see or use
Karen
- 04/08/2026
Expedia Group verified review
Staff was very nice to work with
Edmund
- 04/07/2026
Expedia Group verified review
Very clean property
Timothy
- 04/07/2026
Expedia Group verified review
When I went to check in I was told there was no room that I had booked on Expedia and it was 1st come, 1st serve at this hotel- which I said was ridiculous! it took over 1/2 an hour before a room like I booked was "discovered" I was then overcharged vs what Expedia quoted and it took over a month of working with Expedia to get my correct billing.
Mark
- 04/07/2026
Expedia Group verified review
Nice hotel Mrs Dee was so amazing and definitely deserves a raise!
Tiffany
- 04/01/2026
Expedia Group verified review
Great location. Walking distance to Broadway and Bridgestone arena in about 5
Minutes. 15 minute lyfts most other places. Only downfall was one elevator was broken and the buttons on others didnt light up.