Pet Friendly Lodging Reviews

Superb Customer Service... from the time we arrived... EVERYTHING has been excellent.. Very welcoming and friendly staff. Great breakfast... Lovely holiday decorations in lobby (great backdrop for photos). The only hiccup was being wiithout water service for several hours due to a pipe bursting near the hotel. I am hoping the hotel will offer some sort of partial refund for this inconvenience. All in all, this was a great experience.

I recently had the pleasure of staying at the Homewood Suites by Hilton in Chicago - Schaumburg, and I can't say enough good things about my experience! The hotel offers a welcoming atmosphere that truly feels like a home away from home. One of the standout features for me was their pet-friendly policy, which allowed me to bring my dog along for the trip. It made our stay so much more enjoyable to have my furry friend by my side. The staff was incredibly accommodating and made sure both of us felt comfortable throughout our stay. The spacious suite was clean, well-equipped, and perfect for relaxing after a day of exploring. I also appreciated the complimentary breakfast and evening social events, which added a nice touch to our experience. Overall, the Homewood Suites by Hilton Chicago - Schaumburg exceeded my expectations. I highly recommend it to anyone looking for a comfortable and pet-friendly stay in the area!

Staff went out of their way to be very accommodating.

Awesome mini apartment like one bedroom suite. Didn’t have an oven, but not a deal breaker, the room was clean and cozy. The different units were not marked off very clearly, but once you figure it out, it was fine. They have a very lovely lobby and the breakfast was awesome. Definitely will be staying again when in the area.

This was my first stay at this hotel and I really enjoyed the comfort of the room the staff and breakfast . I will most definitely be returning and sharing my experience with my friends and family . The best customer service.

We have a suite for 6 and it was roomy and very clean. Staff was very nice. I definitely will return to this hotel!

We booked this because it was close to Medieval Times where we were celebrating my son's birthday. When we pulled up it seemed clean from the street. Once inside we had to wait for residents to get their mail before we could even check in, once checked in we drove around back and we were instantly uncomfortable as there were what we think were residence just staring at us as we hurried into our room, which one of the men stood in front of the door and wouldn't let my son open the door while my husband was out of sight around the corner, as soon as he appeared the guy asked him if he wanted help getting to his room and my husband was polite and said no. The room itself wasn't clean, nor did it smell like any cleaning product had been used and once we turned the water on it showed as all the water beaded (this is unclean). There was 4 people literally blocking us from parking when we returned from the show and would not move, we had to park in a different area out of site from our room and walk through the courtyard where again we were met with some not so pleasant people. We hardly slept there was so much noise. We got up and left as soon as we could. We will never go back to this place!

Breakfast was good. Housekeeping limited. Bed sheets questionable.

Great overall

Check in and check out was super easy. This hotel is different from others I’ve been too. The outside layout is more like an apartment but that’s what makes it unique. I think they did a very job cleaning the rooms because everything felt very clean and homey and we didn’t find anything left behind from other guests. The place itself can use some updating but again, its very clean. They did a great job and it shows. However, the pool water was a little dirty but maybe its because there were a few guests there prior to us going in the pool. I love that they have a kitchen, utensils, fridge, microwave. It’s so nice to have everything in one place especially at this place. We will definitely stay again!