Pet Friendly Lodging Reviews

The room was clean, but sheets from bed were dirty

The room was very comfortable for my family.

It was very clean and comfortable. It was just what i needed and expected.

Ok

Clean rooms. Provided extra ammonites. Breakfast staff was exceptionally pleasant.

The room was very clean and comfortable! The staff was very friendly and helpful when I was unable to get the door to the room open.

All good

The room was nice. That staff was pleasant but not necessarily helpful.

I was in a handicapped accessible room as requested. When I woke up there was water leaking through the ceiling into my kitchen area, and neither of the phones in the room were hooked up, no dial tone. We were the farthest room from the front desk. When we made it to the front desk and notified the staff someone from maintenance came, took apart the light fixture and threw towels in the floor to soak up the nasty water. The mess was left and no one cleaned after request to. When returning to my hotel room at 9:45pm and seeing the mess still on the floor I had to wheel back down to the front desk, again request cleaning. Cleaning staff was gone, and the desk staff (Eric) was very helpful. He came and cleaned up the towels from the floor. He told me the manager was not in and provided her name and schedule. I wheeled back down to the desk the next day during provided managers hours and requested cleaning, again, told them the hot tub was unusable. I was told the manager was not there. I was provided the managers hours and again wheeled down the next day to no cleaning service and no manager. Room service cleaned the bathroom on our 3rd day but did not clean the mess is the kitchen. The last day the manager again was not available, I never was able to use the kitchen and couldn’t be moved as there was no available accessible room. I paid for half a room without resolution and am still waiting for a response from corporate… corporate was unable to reach the hotel manager either.

Breakfast is good