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What Others Have Said
Homewood Suites By Hilton
2001 East Highland Avenue, Phoenix, AZ 85016
Hyatt Place
Excellent customer service at front desk.
Clean convenient comfortable
Excellent Customer Service.
When I arrived at the Homewood suites to check in on my reservation, somehow the system didnt show my reservation. I got scared thinking “oh no where am I going to sleep now”. Front desk CHEAYANNA calmed me down and try to help me. We waited for GM, BRANDY EARL to come in. She asked couple questions and she found a room for us to stay in. Because the suite was fully booked due to the volleyball tournament Brandy was really kind, she managed to find us a room to stay in. Thank you for the super awesome service both of y’all provided. I will definitely recommend this Homewood suit and the hotel is kept clean and beautiful.
Expedia Group verified review
Only they need to change the bed it is really soft.
Hotels.com verified review
Great stay, we’ll be back.
Hotels.com verified review
Great stay, we’ll be back.
Hotels.com verified review
This was a great place to stay in a safe area relatively close to GCU to move our student out of the dorms for summer. The room was clean and very spacious. Bed was comfortable and air conditioner worked great (big requirement in AZ!). We will definitely stay here again on future visits.
Expedia Group verified review
The property is lovely. The staff are fantastic. I had a medical emergency and they helped me deal with that so I would say the staff at that particular location are really on the ball. They have everything covered as far as I could see. Anybody staying there would be in good hands at the Homewood Suites by Hilton in Phoenix Biltmore location. Plus the area has a lot to offer. Lovely stay
Expedia Group verified review
This hotel was filthy and very dirty there was food on the walls and on light fixtures and dirty couches and carpets were gross.
And black mold in the shower and the most disgusting part was pulling the sheets off the bed there was urine stains all over the mattress.
I am so disappointed in my stay at this hotel called Homewood Suites in the Biltmore area in Phoenix Az.
Don't stay there.
Expedia Group verified review
GOOD LOCATION
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