The room was not clean, I was moved to another room, however, it was not clean either.
The tub, the carpet, bathroom floor, carpet, cushion on window bench was heavily stained. The desk chair was peeling and looked like it had been chewed on.
Not recommended
Janice
- 06/18/2026
Hotels.com verified review
The shower would not adjust, the water was hot and go off if you tried to adjust it. Only 2 towels in the room for 3 people. The beds were very comfortable. The breakfast was ok, not enough gravey for the biscuit. Only enough eggs for us. The waffle machine was broke. No fruit. Other than that it was a great stay.
Jackie
- 06/15/2026
Hotels.com verified review
It was a good stay. The staff was nice
Angela
- 06/13/2026
Hotels.com verified review
Pool closed. Bathroom sink leaked all over and behind the toilet.
Victoria
- 06/03/2026
Expedia Group verified review
The place was a little outdated but the staff was nice and would for sure go back
Martha
- 05/31/2026
Expedia Group verified review
I thought the breakfast a bit skimpy compared to competitors in the area.
Carl
- 05/21/2026
Expedia Group verified review
This was the worst check in experience I’ve had at any hotel. The desk person couldn’t find our reservation and called the manager, who was sleeping. We arrived later than expected with unexpected delays during our 15 hour trip. The system apparently automatically cancelled our reservation without notice- we arrived within a half hour of the system updating. The manager refused to work with Expedia to coordinate our refund so we could rebook. We wanted to stay, but the manager, Jon Peterson, was actually quite rude toward us. I didn’t want to rebook without a refund and he was trying to just get us to book. After his behavior toward me and my partner, we decided to leave. We didn’t feel safe staying there after how he talked to us, tbh. Expedia tried to negotiate with him, especially since we were no longer staying there. He refused to work with them for our refund. Expedia graciously offered us $200 in One Cash, but that did not nearly cover our 4 day stay. We came out of pocket to book another hotel. The customer service was like night and day. Apparently this Microtel has a reputation. The hotel we ended up going to in Villa Rica asked where we were coming from. When we told him, he confirmed that many people end up there, citing bad customer service from the Microtel. I definitely learned a lesson with this experience.
Ceshia
- 05/18/2026
Expedia Group verified review
A problem with the bathroon sink drain was repair quicky.
David
- 05/13/2026
Hotels.com verified review
The staff was great but what I didn’t know was they clean their room every three days if you stay more than one night. You will not get clean toilet or your trash remove without asking. I asked for extra toilet the first night and they didn’t have any. So the next day when I returned from my event that was outside, they still didn’t have any clean toilets. My event was a track meet. I had go buy toilet so my kids and myself could shower. I will not be recommending them. The stay made me feel unclean the entire trip.