The door to our room was broken and took forever for someone to try to fix it. Even after the maintenance man tried to fix it it barely worked. The shower to our bathroom had not been cleaned as there were hairs all over the shower floor. The staff was rude to my mother when she asked for a larger size in the robe. Very disappointing experience.
Abby W
- 07/29/2024
Expedia Group verified review
The staff was amazing
Dale
- 11/14/2024
Hotels.com verified review
Convenient to shopping, entertainment, and restaurants. Quiet hotel with excellent staff
Betty
- 11/13/2024
Hotels.com verified review
The Westin downtown in a favorite local getaway for us. Service and facilities are excellent
Sean
- 11/12/2024
Expedia Group verified review
I showed up 2 hours early, but they had a room ready in 15 minutes. Someone explained my best option for parking very clearly and cheerfully.
David
- 11/10/2024
Expedia Group verified review
I like the hotel but the food and coffee weren’t good and there beds are uncomfortable. The staff was nice and the hotel is in great condition.
Levi
- 11/08/2024
Expedia Group verified review
No issues
Gina
- 11/01/2024
Hotels.com verified review
We have stayed at this property multiple times, and it has been amazing every time. It is our favorite hotel in downtown Denver.