Everything was just right and the staff was very helpful!
Brian S
- 09/04/2025
They took great care of us!
Everything was just right and the staff was very helpful!
Brian S
- 09/04/2025
Wonderful Hotel!
The Westin SFO staff are great: helpful, friendly, professional and kind.
Ann S
- 07/19/2025
Expedia Group verified review
Very friendly staff. Inviting when I walked into the lobby. I wish I had more time to enjoy the dining room and amenities.
Tori
- 06/16/2026
Expedia Group verified review
Nice property but older. However, consistent with Westin excellence. Did not do daily room cleaning. We asked for it to be done twice, and it was done neither time. Disappointing. Despite this, staff were generally helpful and friendly, especially the housekeeping staff. Wonder if our messages to front desk about room cleaning never got to them
Alvin
- 06/15/2026
Expedia Group verified review
Very nice location. Loved my room with the bay view. But disappointed with the bathroom because it was not very clean and also no soap in the dispenser for the body wash and someone was supposed to bring it to my room but unfortunately no one came by . Also the iron in the room was very old and not working. Paying 50$ for parking is ridiculous in my opinion. Also they offered 2 complementary glasses of wine when we don’t drink alcohol and plus I had my 11 year old daughter with me and upon asking the person who checked us in if we could get something instead she just apologized and said there’s nothing she can do.
Reena
- 06/15/2026
Expedia Group verified review
I was only there five hours. It was a convenient hotel to the airport and an easy Uber. Can’t really rate it well because I went straight to the room in five hours later I left.
Gregory
- 06/11/2026
Expedia Group verified review
We love staying at the Westin SFO after returning from long international trips. We live several hours from SFO, so after 15-30 hours of flying/layover time, we're not ready to make the long drive home. The Westin SFO has the amazing Heavenly Bed and we wake refreshed. The Starbucks in the lobby lets us grab a coffee for the long drive home.