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What Others Have Said
MainStay Suites
144 Merchants Drive, Knoxville, TN 37912
Hotels.com verified review
The service was excellent but the room had a couple of cockroaches in the restroom and countertop next to the stove and you needed to make your bed and take out the trash.
Expedia Group verified review
Staff views Hotel as Self service& Not willing offer basic needs (Ex: Coffee&Towels)without going to desk.
The room floor needs mopping, Badly.
Expedia Group verified review
Great value for a quick overnight stop.
Hotels.com verified review
The grounds around the hotel were full of garbage…the room itself was actually okay.
Expedia Group verified review
Lovely staff. Bead was great. However, Hair dryer was a fire hazard. Tried to get it replaced. New one did not work either. Bathtub did not drain
Hotels.com verified review
For a kitchen set up would like to see a few more dishes and pots and pans and spatulas and silverwear to accommodate 4 people. Also a kitchen sponge and dish wash liquid would b helpful.
Hotels.com verified review
Front desk staff were nice. Room was adequate and bed was comfortable. Mold in the bathroom. Fitness center filled with broken equipment - avoid! Warning about breakfast-- they ration out the food each day, so they were out of some food by 8am, week before the stated end time (9am). I chose this place over other nearby places based on ok reviews. I would NOT recommend staying here.
Hotels.com verified review
Perfect for a one night stop
Hotels.com verified review
The positives - super friendly staff and very comfortable bed with soft sheets. Close to many restaurants and gas stations
The negative - lack luster breakfast…do yourself a favor & eat next door at Cracker Barrel. The room was filthy. The kind of dirty that you do not walk around barefoot because the bottom of the shower is immediately black when your feet hit the water….yuck! The tiny shampoo bottle was only 3/4 full and was open when we arrived.
If you’re looking for a convenient place to stay with friendly service and comfy bed but not much else, then this is your place.
Expedia Group verified review
Good location
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