Pet Friendly Lodging Reviews

The mattress of the main bed was stained. The sofa bed was miserably uncomfortable, and the mattress had lots of crumbs on it. We had to request sheets and a blanket for this, even though there were three people in the reservation so we should’ve had sheets in the room. There were no cups in the kitchen or bathroom for taking medications or getting a drink of water. One of the tables in the breakfast room was very wobbly, and my father-in-law tried to hang onto it when he stood up and it gave away and he fell. The orange juice dispenser was out of order. The coffee was so weak you could barely tell it was coffee. It tasted like colored water. The rooms were kind of beat up— there were chunks hacked in the entry door, and holes knocked in the walls.

I went to check in for my prepaid room only to find out they gave my room to another customer. They sent me to the hotel next to it because it was a part of the same ownership. They expected me to pay more because they had a pool and other amenities. It wasn't until after I argued i shouldn't have to pay more for a room already paid for they honored the price.

Comfortable room, clean bathrooms, right price

Property needs to be renovated and the outside needs some proper landscaping. Front desk was not there. Had to wait 5 minutes after dialing the number and ringing. Room clean and beds comfortable.

Unfortunately I experienced some substantial bug bites while staying at this hotel. Management has shared with me that the entire 3rd floor will be receiving treatment for bugs. When I returned home the bites continued and my significant other also then experienced them. It was a most unfortunate experience and management did what they could to make it right (that is the good news). I have stayed at the MainStay Hotel and Suites near St. Louis MO and that experience was wonderful.

My room was clean, but certainly could use updating (paint chipping on the kitchette cupboards and cabinets). The utensils (forks, spoons, knives, etc) were limited. The bed was comfortable. The breakfast was adequate ... nice selection of hot foods and pastries.

Only drawback was the morning breakfast was pretty pathetic. Room and service were excellent.

The only reason we stayed at this hotel was because it had a stove and we wanted to cook for our son while we visited him in college. The hotel is good for the price. When we arrived, the sheets on the sofa bed were dirty with food crumbs and I had to ask for new sheets so that I could change them. The gym had a water dispenser, but it didn't have any water.

Manager called me by name. Check in was fast and easy.

Everything was great except door security. Locked out twice on 1 night stay. Had to switch rooms on one of them. Management took care of it relatively quickly.