Pet Friendly Lodging Reviews

We were born and raised in Lower Burrell and this hotel had always been the Holiday Inn. While living there, we had gone to many beautiful weddings there and I worked for Harmarville Rehabilitation Center and they held there annual Christmas Party there. All were fantastic. After moving to SC, at some time this hotel became Quality Inn and it seemed as though this place really went downhill. But it is now under new ownership, Ramada. And this team is working very hard to restore this facility to its former wonderful venue. Our room was spotless and the staff were very kind and friendly. I understand that they have opened their lounge back up on the weekends and trying to gain back the many crowds that always supported this facility. Lower Burrell needs a nice venue for special occasions and so I recommend people to go and support the growth under this new ownership.

Good place to stay.

Checkin easy..checkout easy. Room clean.

Very nice room and comfortable beds.

My stay was OK. I was disappointed that the pool had been removed. Also, I think a housemaid should clean the room and exchange dirty towels without a request to the front desk. Finally, I think the Pirates games should be a TV option.

Room is clean; staff friendly.

Very friendly and very clean.

I checked out five minutes after checking in. It filthy carpets, trash in the stairwell, totally unhabitable.

This hotel doesn't deserve any of the stars its currently rated. Its outdated, under construction, and a terrible experience. The front drive is an absolute minefield of deep potholes that you get to dodge as a welcome. I was housed on the 2nd floor, but no elevator. Instructed to access through a concrete stairwell in partial rebuild. Smelled like a stale cigarette everywhere. The walls in my room were stained, splattered, cracked, and fading. Toilet bowl brush was stashed in a plastic bag on the floor in the bathroom. Beds were old with broken springs. 'Breakfast' would have been more enjoyable at a 7/11. No 'hot' food that would be a nourishing protein. Honestly, if I thought there was any integrity, I'd be demanding a refund. But if Hotels.com is already charging $100 for a room here its clear they're going to pass the blame to each other when I complain.

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