Room was disgusting food on the floor under table, dust everywhere, stained bedding,broken toilet seat hole in wall.
Elem P
- 01/28/2025
Great Staff!
The hotel has a very nice front desk staff and excellent breakfast included. The room was average and smelled like the carpet was holding onto years of sweat and cigarette smoke so not great.
Kristi B
- 06/28/2024
Clean Hotel
The hotel was clean.
Amy C
- 06/21/2024
The room was clean, comfortable. The staff was friendly. Very convenient to shopping area.
The room was clean, comfortable. The staff was friendly. Great
Mary C
- 05/23/2024
Expedia Group verified review
There were obvious drywall repairs that needed paint, the bathroom had grungy corners, and the room had an unusual odor.
The shower head was fantastic & the towels were nice, the bed was very comfortable, but the linens were wrinkled.
Katharine
- 11/15/2024
Hotels.com verified review
It was unpleasant! Toilet ran all night. Husband woke up with a rash all over his legs and stomach. We only had scorching hot water, so he couldn’t even shower. The room we booked wasn’t pet friendly, so we were moved to a different room and it wasn’t anything compared to the one originally booked. There was a box full of trash and a broken AC in the hallway. Parking lot was almost non-existent.
Kate
- 11/13/2024
Hotels.com verified review
The absolute BEST HOTEL we've been in in YEARS!!!!
The pool and slide are my kids' favorite. Even mom joined in on the fun, since it was an open slide.
Breakfast - they don't skimp!!!! Has anyone noticed the new trend of pretending that gravy is a breakfast food? I completely appreciate the terrible economy the current Pres/Vice Pres has given us with out-of-control and record inflation. I get it, but we're also all paying higher room rates because of it.
This hotel does NOT use the current economy as an excuse to offer gravy as a meat protein. Nope! We actually got eggs AND sausage patties!!!! My kids were thrilled!! Thank you!
The staff was super friendly, our room was very convenient and close to the elevators, everything was GREAT. Perfect for Roosevelt National Park.
Verified traveler
- 10/21/2024
Hotels.com verified review
The in room fridge was so frosted i couldnt even put a toothpick in the freezer. It was very loud also. Had to take the key cards up 3 times to get re programmed and several guested commented about none of the keys opening outside door. The railing into the pool was propped up with 2x4 boards. Serveral of the water features didnt work. Very subpar
Anthony
- 10/20/2024
Hotels.com verified review
The room keys didnt work right away. Then the room wasnt overall that clean. My one thing i was hoping for was the hot tub and it wasnt working. The beds were small for being a suite that supposedly slept 7. We barely had enough for the 6 of us.