Pet Friendly Lodging Reviews

Good hotel for price and area staff was great breakfast was good I would recommend this hotel for anyone staying in that area.

As always, an enjoyable stay! Helpful and very friendly staff. “Hats off” to Sharon snd Jackie at the front desk!

Overall, we had a very pleasant experience at this hotel. We will definitely consider staying there again.

None

Staff room were all nice.

It was a good stay. Room clean.

Room was clean. Great location for a 2 night stay. Restaurant options in walking distance. But major issues 1) 2 shampoos in shower no conditioner 2) gym was dangerous, broken equipment with nothing posted saying everything was broken. 3) there was a fire alarm the first night at 3am. We headed to the hall to only find out from another guest it was a false alarm. NO ONE came to the floor and checked on the guests or tell us directly it was a false alarm. My 70+ year old mother was headed to the stairs. How upsetting the hotel employee had such little concern.

Room was clean, however there was strong odor when entering the room and the room felt musty. Staff was very polite. Breakfast was good.

Hot tub didn’t work and the hotel was very outdated but It was pretty close to the casino.

We booked our stay through a third-party booking site to get a better rate. We arrived a little early to see if our room happened to be ready, and the female front desk employee abruptly told us that check-in wasn’t until 3:00 p.m. We completely understood and decided to spend the afternoon exploring the area and getting something to eat. When we returned around 3:15 p.m., we waited in line while she checked in the guest ahead of us. After handing that guest a room key, she told us we would have to wait another 10 minutes so housekeeping could finish our room. We sat and waited patiently. After more than 20 minutes, she informed us that our reservation had been canceled through the third-party booking service and that there was “nothing she could do.” She told us there were no rooms available and essentially left us to figure it out on our own. This was incredibly frustrating after traveling for hours with my family. Had we been told when we first arrived that there was an issue with our reservation, we could have started making other arrangements instead of wasting valuable time waiting. Instead, we were told to come back later, then told to wait even longer, only to find out we no longer had a room. While booking issues can happen, customer service should never make a difficult situation worse. Throughout both interactions, the front desk employee was dismissive, abrupt, and lacked the basic courtesy and professionalism you would expect in the hospitality industry.