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What Others Have Said
Comfort Inn
2790 RT 32, Saugerties, NY 12477
Clean
Clean rooms and breakfast area.
Comfortable and clean smelling.
We had a very good experience at your hotel.
It takes just one good employee to make your stay.
Melissa is a star! She did all but give us her first born child to find solutions to all our problems from getting us the right room to trying to fix our broken sink and finding my husband a shower chair and parts for his c pap and in general acted like her life depended on us having a good stay.
Hotels.com verified review
There was a large number of residents who appear to live there - possibly using housing vouchers. The residents with their children spend most of the day in front of the hotel in the parking lot and surrounding areas. They are loud and swear. The police came at 3am to investigate something. I heard from others that this wasn't a unique occurrence. We will NOT stay there again.
Expedia Group verified review
The entire place smelled like marijuana, cigarette smoke, or fragrance to try and cover up the other smells. They are using the hotel for over flow of section 8 housing so there are homeless people all around the property and in the hotel. There were people doing drugs outside the hotel and no staff member did anything about it. I did not stay and asked for a refund where the staff was very dismissive. I ended up getting a refund from Expedia. I would not recommend this facility and do not believe it should be allowed to advertise as a hotel since it now is a homeless shelter. If I could give negative stars I would.
Hotels.com verified review
It was difficult to check in, a small lobby that was filled with people waiting. In my room, the toilet was backed up, there was a used bar of soap still in the shower. The property outside itself was dirty with garbage, cigarette butts everywhere, and beer cans. I will not stay at this particular location again. Especially for the price of the room that I paid for. The only bright spot was the gentleman at the service counter. It seemed like he was the only one working the entire building.
Expedia Group verified review
Great hotel
Expedia Group verified review
Room was ok less the filthy toilet shower and floors through out full room. You needed shoes to keep ur feet clean even in your own room. The entire building stank of smoke and filth and our reservation was somehow marked no show so when we arrived to check in it took 30 minutes for them on the phone to sort it out.
Won’t be staying here ever again
Expedia Group verified review
Awful!!! Don’t stay here there are drug addicts that fight and yell all night. I was scared staying there with kids.
Expedia Group verified review
room is fine. staff is friendly. Amenities is fine but there are too many weirdos customers here. My kids got scary and they don’t want to come back.
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