Pet Friendly Lodging Reviews

The staff were nice but somewhat disorganized. When I arrived no one was at the front desk. Check in was ok the gal at the front counter was nice. I was placed on the 2nd floor which would be fine if traveling with a spouse to help you or not having 50 lb. luggage or being exhausted from traveling. When I got to my room it smelled like smoke even though it was a non-smoking room. There were 3 lights in the room and only I worked. I went to the bathroom and the drain plug for the tub was broken and missing, as well as the safety handle inside the tub that connects to the wall. My door was having issues with closing all the way and locking so I slide the security latch on the door. This place is so close to the freeway so if traffic noise makes it hard for you to sleep then this is not the place for you. The bed wasn't very comfortable and because of the poor condition and quality of this hotel I was concerned about the cleanliness of the bedding. When I woke up in the morning I had a early departure and loaded my luggage and belongings. I looked to the left of my vehicle and there was glass on the ground from someone's vehicle either being broken into or vandalized. That was a clear indication it was time for me to leave. When I checked out I informed the person at the front desk about the vehicle next to mine and the situation, however he didn't seem concerned at all. I was trying to save a few bucks and time, however I wouldn't recommend this Quality Inn at ALL.

Room was terrible. Was supposed to be handicapped but could not get my wife's wheelchair passed the beds. It had a horrible giant tv stand that weighed about 400lbs in front of the beds only leaving about a 2 foot gap to get her wheelchair by. I went to the front desk and they said state law requires them to have wheelchair access for the front door and bathroom. but we couldn't get her passed the bathroom into the room. I had prepaid the room so I couldn't get a refund. I asked for some help to move the big entertainment center and was told no. On top of those problems the room was dirty and stunk real bad. I will never stay there again and will never recommend them to anyone.

The staff at this property was very unhelpful. With a booking reservation issue. I ended up spending the better part of three hours with customer service for Travelocity. Travelocity customer service was spot on and helped me in every way possible but ultimately the staff at the hotel was unwilling or unable to confirm the reservation that Travelocity had and confirmed. Ultimately they were able to

The room smelled like an ashtray and they would not let me change rooms or give me a refund so I was stuck. I could’ve left, but I didn’t feel like paying for another hotel and a couple of the staff members themselves said the room was horrible smell.

The staff were fighting at the front desk so it took over 10 minutes to check in. Literally arguing in front of us at customers.

Bathroom floor was leaking fluids through the vinyl cracks. Appliances weren't working, breakfast were serve cold (which is why I tried to heat it up in the microwave but it wasn't working and then I asked the front desk simply to be told "doesn't work."...) Staff would yell down the hall at each other regardless of time of day from 9[m to as early as 4am I will not stay here again and I do not recommend for anyone who wants to relax or have a hot breakfast accommodations.

First room had a huge blood stain on matress. The girl at the front counter was super nice and tried her best. Had to call manager to get approval to switch rooms. Manager was beyond rude, tried to tell me the bed was made perfectly. Sure was, but matress was nasty and room smelled like old cigarettes. Was able to switch but was told if i didnt like this room i could leave the property, with no refund. Second room was fine. But manager was so rude.

Our toilet did not flush which made for an interesting situation. We arrived for breakfast at 8am there was no food left.

It gave us a place to stay, but wasn't wowed by our experience.

The staff was always cleaning the property