What Others Have Said
Comfort Suites
137 Ludwig Drive, Fairview Heights, IL 62208
Very nice hotel stay and very reasonable price
Reasonable prices and breakfast was okay.
Nice hotel. Nice front desk and breakfast person.
Good price, good hotel and great people.
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Staff were helpful.
Expedia Group verified review
The facility was cleaned, and the staff was helpful; however, the toilet didn't flush well, breakfast had limited options, and the waffle machine didn't work. Overall, our stay was okay. It could have been better.
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The night manager was very very kind
Expedia Group verified review
On the affordable end of a stay, and would appear nice on initial entry however immediately on exiting the elevator, the 2nd floor smelled overwhelmingly like urine and the smell of our room was hard to stomach. Visibly the room looks decent, but our hairdryer plug was covered in roach feces and we saw an active live cockroach in the room. It happens, just be cautious of what you carry in if you must. This price was great for the having breakfast and recreation, our kids were happy to have the pool to play in. Breakfast had a few hot options, but there was Styrofoam bowls for microwave oatmeal which we tried anyway but it melted, and the waffles were INCREDIBLY watered down so that it wouldn't properly cook. Again, there were still options. We were thankful for a quick affordable room grab, although we'd not likely return if we were wanting to "treat" our kids again
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I ASKED FOR A REFUND checked in left went to casino came back & the room was absolutely horrible. Bed bugs dirty sheets I took pictures asked they lady at the front desk if ahe would sleep on that. She said thats house keeping not me that does not answer the question. STAY AWAY FROM HERE!
Expedia Group verified review
It was an okay place to stop after a long day of traveling. We had to get moved to a different room because there was a known bug problem in our first room. The beds were comfortable enough, although if you’re going to use the fold out bed to sleep six in a room, be aware there may or may not be a mattress cover on, and there will not be blankets or a second pillow provided for the folding bed. The breakfast was as pleasant as any other continental breakfast. We didn’t use the pool as we were just passing through. So I can’t say anything on that. Overall, I give it 3 stars.
Expedia Group verified review
Air conditioner didn’t work till about three in the morning and the carpet smelled stale
Expedia Group verified review
Staff was friendly didn't understand English very well, breakfast was cold even at 7 in the morning ate it at different times over the stay of trip to see if a difference but still always cold, juices were flat no flover more water based. Room were okay very dated and could use a little more cleaning, Pool was horrible very cold and smelled like swamp water no cleaning or chemicals had tons of algae in it also the pool room was never cleaned trash sitting all over the place.best part of the stay was outside of the hotel and view isn't bad location is ideal to all the shopping and restaurants.
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