PetsWelcome
What Others Have Said
Comfort Suites
2007 Colby Taylor Dr., Richmond, KY 40475
Hotels.com verified review
Hotel room was really clean. However it was outdated and in need of upgrades and repairs. Staff was not very professional.
Hotels.com verified review
Brittany did a wonderful job switching our room to lower floor . The room they have is was so musty and smelled horrible .
Homeless man next morning asked if he could use the restroom . They caught him in the lobby and had a hard time getting him to leave. (Scary)
Then upon leaving a cockroach came running across the bed . Which now had to immediately wash clothes and leave our suit cases.
Hotels.com verified review
We did not get to stay there we had to get a different hotel the air was broken in our room there was mold on the wall in our room and it with dirty. The hotel had a sign about being short staffed up. The owner refuses to reund our money even tho we did not stay there. Very unhappy with this establishment.
Hotels.com verified review
Staff was amazing. They meet all our needs.
Expedia Group verified review
Room was poorly maintained. Price was ridiculous for the quality. Tub and shower were in bad shape. Breakfast was poor and coffee was terrible. We used the stairs a couple times and there were spider webs all over. Not maintained at all. The pullout had no linens. Had to request those. Only towels for 2 people. Reserves for 3. Staff were friendly but overall will not return.
Expedia Group verified review
Ask for Betty!! She was the entire reason we stayed several days longer. Amazing Manager, she saw to every request we made. Keep her at all costs as most of the other employees are absent from their post or entirely ambivalent about helping with anything.
Bed, Carpet, Furniture were all very clean & nice. The beds were nicer than I expected. I couldn’t tell if the bathroom floor & shower/tub were run down or poorly cleaned.
Expedia Group verified review
Best hotel on 75!!
Expedia Group verified review
Front desk staff were great.
Expedia Group verified review
We booked a double room and were given a king room. There were no double rooms (I booked and prepaid for a double room) and my husband and I had to sleep in a bed with our adult son. Not what I had planned like at all. Avoid this property.
Hotels.com verified review
The hotel staff were very nice, but the hotel could use some TLC. The pull-out couch mattress needs to be replaced, and the pack-and-play for babies should be updated. The bedding had some stains, although the room itself was clean. The breakfast could also use some improvement and more variety.
© 2026 petswelcome.com, Inc. Conditions of Use. Please read before using this site.