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What Others Have Said
Comfort Suites Lake Ray Hubbard
8701 E. Interstate - I-30, Rowlett, TX 75088
Expedia Group verified review
When we arrived we noticed no vehicles in the parking lot. There was a note on the front door stating the hotel had a fire back on May 2nd. Noone from Expedia nor the hotel contacted us to notify us the hotel was closed. I will be filing a challenge with my credit card company for a full refund. I was forced to scramble for a place to stay. Expedia you are horrible. Never again. You will hear from me again.
Expedia Group verified review
It was closed down because of a fire the week prior. I was never notified.
Expedia Group verified review
Great breakfast options before 9am. Nice staff! Hot coffee with all the extras .
Hotels.com verified review
Place was cleaned . But it waa runned down. Walls furniture runned down. It waa missing sofa . Spot waa empty
I went back out front desk to cancel right after arriving wastild return 6am cancel for 2nd night which is when i turned in key and left .im still waiting on reimbursement for 2nd night
Expedia Group verified review
Place was very dirty. Sofá beds were horrible
Expedia Group verified review
All items not placed in room dirty. Key access for doors not working
Very high mildew and mold and smelll
Rude manager careless . This place needs better love it would be a great place with the correct care
Hotels.com verified review
Nice staff. Filthy room - microwave came equipped with a dirty glass and a used cup. There’s a smell in hallways and room.
Need to update pictures to reflect the truth - hotel exterior is horrible.
Hotels.com verified review
Great location! Customer service was great!
Hotels.com verified review
Great customer service
Hotels.com verified review
The staff was very nice at this hotel. We stayed in room 301. The wall with the big window had an exposed outlet where the ac unit was plugged in. The big window had a massive crack that pretty much formed an X on the entire window. You could tell they tried to fix it with resin. The windows were single pane, you could hear the traffic and construction from outside and the beds were not comfortable. The breakfast was only bread meaning waffles, briskets and gravy, toast, and cereal. They were missing the protein like sausage or eggs. This is not me complain. This my true honest review. I can honestly say we will not be stay any any comfort suits ever again.
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