Personnel pick up the phone at the desk and are efficient.
Jamal H
- 11/23/2024
Expedia Group verified review
Mostly there is no breakfast even though the images for the hotel start showing the lobby with breakfast.
Anthony
- 08/13/2023
Hotels.com verified review
We had a mandatory evacuation from Savannah Georgia because of Hurricane Matthew. I booked these rooms ( I booked 2 rooms as we had my Mother in Law and Brother in Law with us as well), before the order was issued. We got to the hotel tired and worried. The front desk staff was very kind and accommodating. They allowed dogs for a small fee of $12, this was very important to us as our dog is a member of our family. They got our rooms ready for us earlier than check in, so we could rest. Every day breakfast was ready and food was available between 6 am - 9 am. Orange juice, cereals (hot and cold), waffles (make your own), danishes, and pastries. The staff was very accommodating as the evacuation ended up being longer than expected. They stopped by the room every day to see if we needed fresh towels or if we wanted housekeeping.
The hotel is an older property but you can tell renovations have been made, and are still in the process of upgrading features. Our room was clean, beds were comfy, and the air conditioning worked very well.
Hopefully we will not ever have the need to evacuate again, but if we did I would book this hotel again.
Verified traveler
- 10/09/2016
Hotels.com verified review
the tub was old looking but the room was comfy
Paula
- 09/30/2016
Hotels.com verified review
Late arrival early checkout but had no issues.
Kelly
- 09/23/2016
Hotels.com verified review
The room was clean. The beds and pillows were new and very comfortable.
Mollie E.
- 09/20/2016
Hotels.com verified review
I was in town just for the night. I checked in and was greeted by a friendly gentleman. Room was clean and quiet. I will stay again if I am ever in town there.
Rebecca
- 09/12/2016
Hotels.com verified review
We reserved this hotel as a stoping point from driving on our way to Florida. After 16 hours of driving/ riding in a car I just wanted a clean room to get some sleep. As soon As we pulled up I knew it wasn't going to be good. The neighborhood made me feel very unsafe. When we checked in the lobby was locked and we had to check in through a walk up window with bullet proof glass. The room was disgusting. The bathroom smelled and the toilet had urine and hair on it. The hand towels had blood on them. The bedding was stained. This place was the worst place I have EVER been to. DO NOT STAY HERE!!
Scott
- 03/27/2016
Expedia Group verified review
Thank you Expedia for getting a great price - hotel 800 number wanted twice your price. Hotel is old and room was smelly. The staff was great and provided a roll away bed for $10 very quickly!!!!
Verified traveler
- 07/07/2015
Expedia Group verified review
This is not a place you would write home about but was clean, comfortable and economical. The staff was friendly and helpful. We were just looking for a good rest and got that. Well worth the cost.