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What Others Have Said
Quality Inn
1150 Riverdale St., West Springfield, MA 1089
Run Down
Overall, the hotel is in need of repairs. In our room, the inside lining of the bathtub was peeling and stained. The smell of bleach was overwhelming. There was a worm on my bed. The sliding glass door to the tiny terrace didn’t close completely. The refrigerator makes a loud humming sound. I won’t be staying here again.
Clean hotel + breakfast.
Room was clean. Basic breakfast.
Friendly courteous refreshing environment.
Refreshing
Not Impressed
Lobby was clean and front desk staff was pleasant. .a façade. The room was typical for the brand. basic accommodations, but pricey for what is offered. The sliding door to the "balcony" of my room wouldn't close fully and certainly wouldn't lock properly. Freeway noise was disruptive as well. Would never utilize this particular hotel in the future; very disappointing.
Expedia Group verified review
The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Expedia Group verified review
Carpet was dirty the rooms smell like smoke and cigarettes
Hotels.com verified review
The smell was absolutely disgusting. The bathroom had mold in it. The top of everything wasn't clean. And of course there was no management on site. Won't let me post the pictures
Expedia Group verified review
The hotel was dingy, outdated and old. The room that we stayed in was decent but it could still have benefitted from updates
Expedia Group verified review
👍
Expedia Group verified review
Check in was quick and front desk landy was very nice and friendly!
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