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What Others Have Said
Quality Inn Chicopee-Springfield
463 Memorial Drive, Chicopee, MA 1020
Hotels.com verified review
The room was straightened up fine but it was just disgusting. Burn marks all over the tables. I kept my shoes on all the time because the carpet looked so dirty. There was garbage all around the building. It is a well far hotel with partying in the parking lot all night!
Expedia Group verified review
Las llaves de la habitación 126 nunca funcionó, la cerradura de seguridad estaba rota. La recepcionista de la mañana del 18 de abril fue muy poca profesional con uno.
Expedia Group verified review
DO NOT STAY HERE!! It was by far, the worst hotel I have ever been to in my life. It was dirty, run down, the tv was broken, the bathroom had a pile of dirt and it had a terrible old mattresses where you could feel the coils. In the morning, I looked under the sheet at the mattress and there were signs of bed bugs, rust colored stains, etc. I really should have checked this upon arrival! Now I am at home and having to mitigate against bed bugs. This hotel should be closed down by the health department!!
Hotels.com verified review
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Expedia Group verified review
Front end very rude need to be replaced
Expedia Group verified review
Nice hotel for price
Hotels.com verified review
The room was clean and well supplied and the staff friendly and competent and the price is reasonable. However, there were a few people hanging around near the entrance, and that made me feel uncomfortable. If these people were employees on break or were waiting for transportation, they should stay inside or at another outside location.
Hotels.com verified review
Yes the room was good they need to update the tv. You have to just scroll thru channel s to see what was on.there was no guide on tv in my room. This morning made a cup of coffee in room.tried to make another maker would not work tried it in 4 ouletput it in trash bucket told front desk
Expedia Group verified review
Staff was great. Room was in bad shape the wall falling apart by window. It did t smell well and the bathroom shower was gross.
Hotels.com verified review
Very clean good service
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