What Others Have Said
Quality Inn
150 Etta Gray Drive, Florence, AL 35630
Expedia Group verified review
First the good - The staff was professional, friendly, and accomodating. From check in to check out they were all amazing. The location was perfect for us. Close to Wal-mart, Publix, and the mall. Best of all we were in walking distance to Logans, and Outback. The Bad - it should be a crime to post pictures that do not reflect what you see when you arrive. The Lobby was nice but the furniture is beat up pretty bad. The rooms, well let's start with the hallway, the carpets were beyond needing to be replaced. There were bleach stains and bald spots along the path to the room. Now the rooms, old tattered comforters with stains. They were clean, but old, and stained. The beds themselves were also old. The bathroom door had black scuff marks all over it.That is just negligence, when a coat of paint would take care of that. The Ugly -the cleaning staff should be FIRED!!!!! Point blank. There was hair left on the tub. The frame on the bathroom mirror had so much dust on it. The sink had what looked like toothpaste stains on it. The lamps were rusted, the dresser was all knicked up, the phone had brown stuff caked on the receiver and the base. It was obvious nothing had been wiped down in ages. Housekeeping halfway made our beds by pulling the covers over the pillows. It was a mess. The front desk was the silver lining in this place. I would not stay here again.
Hotels.com verified review
Parking was fine, breakfast food terrible no one on site to check us out early this morning!
Expedia Group verified review
It was the nastiest hotel I’ve been in. My family and I didn’t even lay our bags down. We just turned around and went back to the truck and book another room somewhere else. This was 11pm and still left
Expedia Group verified review
Room was not clean, number of things broken in the room, lamp bases were rusted. Breakfast was not good, fruit bowl had two apples that looked like they had been there for a week. Didn't rate terrible because the shower was hot and bed was comfortable, but outside of that, probably 2nd worst hotel i have stayed in.
Expedia Group verified review
The room was "ok", the staff was "ok", it served the purpose of sleeping. Nothing fancy, but nothing horrible either.
Expedia Group verified review
I did not use the pool.
Hotels.com verified review
Outdoor, not in use
Hotels.com verified review
The counter around the same no was dirty. Also sheets had stains
Expedia Group verified review
Room was extremely dirty, appeared to be black mold on ceiling of bathroom, very must smelling, dirty carpets, dirty tub, and door lock didn’t work. Outdoor pool was green, huge stains on hallway carpet.
Hotels.com verified review
The room and bathroom were dirty. The furniture was banged up and scratched. The walls were dirty. The ceiling was stained. The baseboards were caked with dirt and dust. I asked for another room. It wasn’t much better and the basin in that bathroom was cracked.
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