What Others Have Said
Quality Inn
200 S. James St., Rome, NY 13440
Very Pleasant
The hotel was pretty nice and well kept!
Good Stay
The room was comfortable. We felt safe.
Not Good
The room was disappointing from beginning. Had dirty towels behind door. The floors n air conditioners filthy dusty. Made me ill. I cleaned my room on my hands and knees because I didn’t want to get sicker. And called front desk to complain several times with no help.
Expedia Group verified review
The beds sheets where clean but that bathroom is small was disgusting. and the ahowee faucet was dripping water. They need to update that whole hotel.
Expedia Group verified review
Yes
Expedia Group verified review
Disappointing. Not at all as depicted on the website. We booked this hotel for its proximity to Fort Stanwix, a National Historic Site. The common areas were filthy, the hallways smelled. The bathroom had built up grime on the floor, rings of built up gunk around shampoo and soap bottles on the bathtub shelves, missing robe hooks, and a broken plunger in the sink so it wouldn’t drain at all. There were a homeless people traversing the property through the night, yelling and causing a ruckus. We had marijuana smoke drifting into our room all night through the bathroom ceiling vent. Road noise throughout the entire night from traffic and emergency sirens at least 6 times. The breakfast was a dismal offering that we weren’t considering anyway based on the lack of cleanliness. No lids available for the coffee cups. I expected more for my $140.
Expedia Group verified review
No breakfast. Booked on Expedia for a 1 king and got 2 full size beds no what we booked and it was so uncomfortable and not welcoming. The bed frames where metal and the pillows where from dollar store and flat. Worst hotel experience ever. After booked on Expedia checked my card and I got charged again not from the app but the hotel
Expedia Group verified review
Didn’t offer breakfast, snacks locked and staff did not have key, only one room key, no soap at sink
Expedia Group verified review
I wouldn’t recommend this place to anybody. Absolutely filthy and unsafe. I would give it negative stars if possible. I’m looking to get a refund couldn’t even stay there because the smell was horrendous and there was no heat when it was 26 degrees outside with a massive gap under the door where the wind was coming through. I would avoid this place at all costs. Hope this helps!
Expedia Group verified review
The staff were nice and professional. The room was okay, sheets and towels were clean but bathroom was not very clean. It was secure. We bought cleaning supplies. Very old facility, needs some work on it. Heating unit made constant noise. Felt better after we cleaned it to our satisfaction. Probably will skip it on the next trip.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review