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What Others Have Said
Quality Inn & Suites
4124 Lincolnway West, South Bend, IN 46628
Good
Good price, near the airport, nice room for the price. The best part was the breakfast though. I really enjoyed the eggs, biscuits and gravy. It was a nice start to a very long travel day.
The night clerk went above to help us get a room
We had a delayed flight and needed a room after mid night. Your night clerk went out of her way to help everyone and even included a ride to and from the airport. She was very busy and did an excellent job! Sorry I didn't get her name but she was so friendly and helpful.
Clean, quiet, good rooms.
No Problems
Hotels.com verified review
There weren't any amenities. The pool was closed. The toilet was dirty. There were 2 bugs in the bathroom. When the door to the room opened a blast of stink hit you in the face. We ended up leaving and forfeited a nights money because we couldn't stay there anymore.
Hotels.com verified review
Just basic accommodations. Clean but odd scent used in cleaning
Hotels.com verified review
This was a most unpleasant hotel. The smell throughout the hotel was awful, and the room was almost unbearable. Due to flight delays, we arrived very late, which precluded us from going to a different hotel. The towels were stained, the bedding had cigarette burns and, sadly, the staff was not helpful.
Expedia Group verified review
Unfortunately, my experience at this hotel was very disappointing. The entire property, including the guest rooms, smelt like weed. On the first day of our stay, housekeeping removed all of the towels from our room and failed to replace them. When we requested fresh towels later that day, only one towel was provided despite the room requiring more.
Additionally, the room and laundry did not appear to have been properly cleaned, which raised concerns about the overall cleanliness and maintenance of the hotel. Pool out of order for extended period of time. Based on this experience, I would not recommend staying here and would advise others to consider other accommodations.
WORST HOTEL EVER!! Do not stay!!
Expedia Group verified review
The pool was out of order. I booked my reservation 8 months prior and was told my reservation was canceled 3 days prior to my stay when I was checking in. I was not notified. The younger lady who was there was very rude. They did end up giving me a room but it was a downgrade from what I had purchased and a smoking room which smelled horrible.
Expedia Group verified review
The service was very good
Hotels.com verified review
There was no body at the desk, majority of the time. The elevator was broken. The pool was closed. Which is one of the reasons we chose to stay there was to use the pool, but it was out of service. And the entire hotel smelled of weed when we went to check out there was no one at the desk. We rang the bell a couple times and no one came. Finally I just put my room cards by the computer and walked out.
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