What Others Have Said
Quality Inn & Suites
120 College St. SE, Lacey, WA 98503
As always everything was great. The desk crew were very inviting.
We will be staying again.
Expedia Group verified review
Nice property. Would stay there again.
Expedia Group verified review
The property was clean. It is advertised as being under new management. The single queen room was quite small, but ok for one night.
Expedia Group verified review
The only problem I had was my room was not cleaned the whole week it was scheduled to be cleaned on Sunday, but it didn't happen. I had to get fresh towels and other items from the front desk , very helpful. Enjoyed stay other than that.
Expedia Group verified review
The young lady at the front desk was very helpful and friendly. We traveled from Texas to visit our son on base. She provided us with information and accommodate us with our check out time because we had to wait for our son.
Expedia Group verified review
Nice and clean. Great staff! Breakfast every morning if wanted. Only thing I wish there was a bottle of water in the room.
Expedia Group verified review
nice clean motel with nice breakfast
Expedia Group verified review
Room was clean ,did not like basement floor carrying luggage without elevator
Expedia Group verified review
Can’t express how odd/weird this stay was and I am reaching out to Quality Inn corporate as well. The room above ours starting around 8pm sounded like there was drug activity going on. Activity in the bathroom area, dragging sounds across the floor, constant pacing from one side to the other. Sink on and off toilet flushing every 3-5 minutes. Sounds of lighters and scraping clearly something going on. Four hours of this goes by, finally ask staff at midnight for help after no one was at the desk and I wandered around and found them coming out of the room. She said she would go tell them. An hour later I call again asking if she spoke with them and I explained nothing has changed. The desk lady seemed annoyed with me. The father there with his family on a long trip to visit grandpa in hospice. Like we were the bad guys. This goes on until 330am! We’re talking like 7 hours. In the morning I asked for the general managers info explain the situation to the morning person. She asks my room number and immediately knows which room I’m talking about. Tells me there’s teens staying there couldn’t be drug use, like ???? how would you know that? She is also giving an attitude as though we’re at fault. Then when my wife asks for her name she covers her badge and won’t give her name. The whole time we were getting screwed and we were treated by staff like it was our fault. This one is going all the way up the corporate chain. Despicable effort from the staff protecting a regular.
Expedia Group verified review
The problems we had with the property was it was not announced that the property was under renovation. While the room was fine, the hallway was a not clean due to the construction. Also, the breakfast had zero options for gluten free options, not even Cheerios.
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