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What Others Have Said
Quality Inn Merchants Drive
117 Cedar Lane, Knoxville, TN 37912
Expedia Group verified review
Dirty Kenton bathroom floor. Previous people stuffing left behind
Expedia Group verified review
It was disgusting. Mold everywhere in the room.. stains on sheets and towels. Which we did NOT use or sleep on. Huge crack in the door where cold air poured in. Absolutely gross. Stay clear. I will never go back again.
Hotels.com verified review
Bugs were in the room. The room was dated. The breakfast was very limited.
Expedia Group verified review
Staff was very friendly and helpful. Property was in very poor condition. Room has cobwebs in ceiling in corner by door. Floor was dirty. Trash cans around building were routinely overflowing, cigarette butts in several locations. On first walk to our room (upstairs), rough group of guys sitting on stairs drinking beer, cussing, smoking. Light switch in room non-operational, known to turn on lamp missing. Hair on bathroom floor in corners upon first arrival. Shower was very nice though.
Expedia Group verified review
Convenient, close to interstate and a number of dining options.
Expedia Group verified review
I booked this room on the wrong day. I canceled it on the very next day. I still have yet to receive my refund for the room. I called quality Inn about my refund and I was called dumb by the person who works there. I will never use Expedia again and I definitely won’t ever book a quality in.
Expedia Group verified review
This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Expedia Group verified review
It was ok for the night
Expedia Group verified review
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Expedia Group verified review
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight
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