Room was clean (very strong disinfectant order) but very "neglected". Room door all scraped and dented. No closet space and it was used to store an extra bench and mirror.
- Huntley, IL
It was very obvious that the bathroom area had not been cleaned. I cleaned the loose dirt & hair from the bathroom floor before i could let my dog have access to the area. He was wandering in the bedroom area while i was cleaning & came to greet me with a disgusting wad of matted hair stuck to his face. The sink countertop & tray were dirty also.
There were 2 towells, no washcloths. The evening attendant provided washcloths when i went to the office & requested them.
It's highly unlikely we'll stay at Rodeway again.