The second floor badly smelle of cigarette smoke. On a non smoking floor through out our stay.
Evelyn
- 12/29/2024
Hotels.com verified review
No working television. Moved to a different room television didn't work in both
L Glenn
- 11/20/2024
Hotels.com verified review
The room was dirty, not vacuumed probably for weeks, brought up the issue with the desk clerk with no avail.
No room service, we came late on the second night, the room was not attended, no shampoo, no soap, no towels, no toilet paper etc.
Verified traveler
- 11/11/2024
Hotels.com verified review
First the room was outdated and the room was so musty smelling it was weird because no one was in the other rooms but all doors was slamming all night also the shower leaked and room had no extra towels or room service never came around the water was so hard on my skin .. this is a horrible hotel
Felicia
- 11/03/2024
Hotels.com verified review
The television was a nightmare. The lady couldn't get it to work properly. This has been a repeated problem
L Glenn
- 10/31/2024
Expedia Group verified review
There was an awful smell in the lobby . No smoking signs on the doors, however you could smell marijuana in the halls. Room was not cleaned, bed made , trash or fresh towels after the first night. Glad we were only staying the night.
Kevin
- 09/03/2024
Expedia Group verified review
The manager was nice and accomadating. The room was nice. Only things that we did not have that we're used to: no breakfast, no workout room, no pools. Other than that a good place to stay. Also, keep in mind, there is no access to walk to places really since it is right off of the expressway and very unsafe to walk on the highway. We had to uber everywhere even right down the street. I would have preferred more access.
Ashley
- 09/01/2024
Expedia Group verified review
The pilows are super soft
Zendy
- 08/05/2024
Hotels.com verified review
Good experience. Also, accessibility was very good.