Booked this hotel because we had a blackout in our area overnight. 5 minutes after I booked, the lights came on at home. I called both the hotel and Expedia to cancel. The hotel didn’t answer and Expedia said they will take care of it so I get refunded in full. Days later, I get an email that says they couldn’t reach the hotel and even though I didn’t stay and promptly cancelled they would not refund me. I am beyond pissed and wondering if I should ever use Expedia again with this kind of service! Terrible! The hotel also lied and said they talked to me but no one ever contacted me.
Tiffani
- 07/10/2026
Hotels.com verified review
Play room staff was very friendly and free parking. Love it.
Stacey
- 06/30/2026
Expedia Group verified review
La piscina para los niños estaba sin agua y con un olor muy fuerte a Clorox. Y la bañera tenia Moho negro y Rosa no la habian limpiado bien.
Jacqueline
- 06/20/2026
Expedia Group verified review
Breakfast and clean
Nicole
- 06/19/2026
Hotels.com verified review
Clean hotel with excellent staff. Hot items for breakfast could have been fresher.
Barry
- 06/06/2026
Expedia Group verified review
We were able to check in early, however we had no pillows in our room & no remote for the tv. Kiddie pool was not operational. Staff was helpful.
Nicole
- 05/05/2026
Expedia Group verified review
Stay was ok. Hated the fact they needed to hold 250 per room, couldn’t bring in my cup cakes, the kiddie pool sprinkler didn’t work, the door to my room wouldn’t lock and could barely open/close but had no trouble switching rooms. Kids above me were up running around loud til about 2am. Kids still had fun at the pool breakfast was ok