What Others Have Said
Best Western New Baltimore Inn
12600 STATE ROUTE 9W, West Coxsackie, NY 12192-1711
This boutique hotel is a gem
Hayes Mansion is a beautiful historic hotel with stellar architecture and beautiful design details. The staff are warm and friendly. And they are pet friendly.
Lovely historic hotel
Beds are wonderful, best sleep in months. Very close to our daughter’s home. We will be back.
Hotels.com verified review
CLEAN. BEAUTIFUL. GORGEOUS.
Expedia Group verified review
Always enjoy staying here, it is a beautiful place to stay and relax. Good food at the restaurant.
Expedia Group verified review
Parking is tough when you arrive late night but you still pay $22 per night. We arrived at 10pm and it had rained first time guests here and front desk lady hands us a map. We had no clue where to start. They should have a person or security take people to the rooms since property is big, poorly lit outside and building markings not clear. I booked a king bed room and I was checked into a queen bed smaller room than I booked but once I called the management ended up giving me credit when we were checking out I am yet to confirm this credit. Staff were nice and polite Dave mainatance staff helped us find our room as we wondered lost in the dark on the first night. Next day we got list but a staff member from the kitchen took walked us to the breakfast place. Breakfast is just ok. I think having stayed in awesome hotels in the past for the amount of money this place charges its not worth it. Its a regular place to lay your head. Nothing fancy. If you are exhausted you can get easily frustrated. We asked for microwave and towels about 830pm we dint get anything until 1130pm we had already gone to bed. They are under staffed so they will not pick up the phone. I think overall this is a 3 star hotel. Other hotels maybe better. Their gym is excellent I got to work out so this was a highlight. But thats about it. The room is super cold no way to adjust temp. Blanket super thin.
Hotels.com verified review
We had an absolutely wonderful stay at Hayes Mansion. The room was nice and cool, and the pool was a highlight! We especially loved all the winding, wide hallways, alcoves, seating areas, game room, verandas, and exploring the grounds. It has a very majestic and whimsical feel to it, and we will definitely be back for another stay.
Hotels.com verified review
No like
Hotels.com verified review
Great place loved it
Expedia Group verified review
Nice, quiet, peaceful property.
Expedia Group verified review
Quiet, good restaurant
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