Pet Friendly Lodging Reviews

I truly enjoyed my stay here during the IC3 Conference at Church Without Walls! The staff were incredibly friendly, knowledgeable and so accommodating as it honestly made all the difference. Such a beautiful location and I absolutely recommend it!

Enjoyed our stay. Staff very friendly and hotel was clean!

Overall it was a nice place to stay. Clean and attentive to needs.

Great

Great experience! Traveling alone can be challenging. All of the staff and management went out of their way to make sure I was well taken care of. Thank you Hyatt Regency Houston West😊

The hotel is beautiful to walk into, smells great, and has friendly staff - especially the kitchen staff. The room was clean and spacious with a view to the front of the hotel where the water Unfortunately there were some things that kept me from giving the fifth star. To start off, 1) don’t call the front desk from your room phone, they will not pick up even if someone is standing at the front desk working. When I walked to the front desk, I asked, “Do the room phones operate correctly? Do they actually call the front desk?” The attendant said yes they do so I informed him that I have been calling for the past 5 minutes. His only response was “oh, I’ve been here, sorry about that.” 2) We traveled while it was raining, and we had a room on the second floor… there was water dripping in from the SEALED window. We put a towel under it since it was not a fast leak and we were only there for the weekend. 3) They hosted a high school prom the weekend of our stay and post prom, teenagers had rooms booked in the hotel! That was insane to me, as well as the constant running and screaming they were doing around the halls. 4)Lastly, Sunday morning came around, looking to sleep in from a busy weekend… they were playing music so loudly in the lobby that you could hear it and feel the bass in our second floor room at 8am sharp. What truly saved this review was the kitchen staff. They were all so courteous and pleasant, not like the other staff there. The hotel should really thank them.

Really enjoyed the hotel and the coy ponds

Great everything!

Clean room

Great