Pet Friendly Lodging Reviews

I was visiting my nieces and family in Woodland over Christmas and Debbie Cromer truly made our entire stay magical and meaningful. From the moment we arrived, she was delightfully cheerful, welcoming and genuinely eager to help with any and all of our needs. Her positivity and kindness made us feel right at home. The hotel itself was clean, bright and cheery. The pool and hot tub were fantastic and added so much enjoyment to our stay. Our room was tidy, comfortable and thoughtfully equipped—the fridge was absolutely perfect for what we needed during our visit. Thank you, Debbie, for your wonderful customer service and for going above and beyond to provide excellent hospitality. We left the Best Western glowing and smiling from ear to ear. We truly couldn’t have asked for a better experience!

From making the reservation to checking out, house keeping and Debbie at the front desk were outstanding! Staff are an asset to your hotel. Debbie was slammed the entire weekend and handled it by herself well. The breakfast was very good, also. Thank you. We well be staying again, when in the area.

Great staff!!! Clean room.

The room smelled like it had clearly been smoked in. The breakfast was not great, but adequate.

Breakfast had good options. The place felt tired and musty. The beds were clean amd comfortable.

We stay at Best westerns due to the staff being friendly and rooms being clean. This stay the bathroom wasn’t cleaned, no toilet paper, Kleenex box was soaked, spider in the fridge and the room smelled of smoke. The stairs and hallway were dirty and not cleaned and the smoke detector in the hallway had been going off for the whole stay.

Property looks ok on outside but inside was disappointing. Paint splatters on microwave, fridge and trim were my initial observations. When I tried to use the outlet in the lamp, they didn't work, lamp didn't work and upon further inspection the wall outlet was exposed and had black electrical burn marks. The outlet was blown and insane. The toilet didn't have enough water to even flush #1, so I had to adjust the float in the tank. When I tried to use the sink, the faucet wasn't secure and flopped around. When it wasn't properly installed and missed the bottom ring below the faucet that actually tightened it to the counter. Beds were extremely uncomfortable. Tv and remotes kept freezing up. On a positive note, the a/c worked well and kept the room cold. Fridge worked as expected. Stayed multiple days, but will not use this location again. Very sub-par compared to other great best western hotel experiences.

Very disappointing stay … one of the main reasons we booked this hotel was because we were looking forward to using the pool and hot tub. But upon check in, we found out they were closed during our stay. That should’ve been clearly indicated online. There was also a stain on our bed, and housekeeping woke us up an hour before check out. We also weren’t told breakfast hours upon check in and missed it. Doubtful we’d book this hotel again.

Breakfast was good and the area around the property felt safe. The outside was nice and bright, but inside was very dark and showing its age. We weren’t expecting the Ritz, but it was definitely below the standard we’re used to for the area. We visit family in Kelso 2-3 times a year and have stayed in 7-8 different hotels that all felt better than this location. Our biggest issue was the cleanliness. Our 3 year old had black feet after running around on the carpet for an hour, and the towels in the bathroom didn’t feel like they’d been thoroughly cleaned. Another strange thing was that there were always housekeeping carts and staff in the hallway, not just during the usual check-in hours, which makes me think they were short staffed and everyone was juggling multiple duties. Housekeeping and breakfast serving staff were friendly and helpful, but the front desk staff didn’t seem like they wanted to be there. They were literally always in the back room and you had to ring a bell to get them, and my mother-in-law said she smelled like weed and seemed out of it. Despite all of this, all the guests were pleasant and friendly, so I may just be overly sensitive to these things. Overall, it was an ok place to stay, but we’ve found much better options for the same or lower price in Ridgefield, Vancouver, or even Kelso, so we’ll stay there next time.

We stayed 2 nights. Everything was wonderful! The check in, the room, the pool, the parking. What would have made it excellent, is if we had gotten a housekeeping visit. Unfortunately we were overlooked, even though we checked at the front desk at 2:30pm after being gone all morning. We were assured they were coming. We left again until 5, but returned to messy beds & dirty towels still. Other than that, it was perfect!