I went in to get my key card, people were sitting outside with their kids in lawn chairs playing in the rain. That was charming to see family involvement that didn't mind boys being boys but I'm pretty sure they may have lived there. Then I saw the receptionist who had someone (a friend) on speaker phone using all sorts of foul language, her wig was half falling off and in all sorts of disrepair, she didn't even tell the person to hold on, she just kept on with her conversation with him as she attempted to check me in. Once I got to my room I was met with a man drinking beer outside his room with his door wide open who told me if he got too loud to just knock on his door and let him know, I walked in my room and was smacked in the face with weed. I immediately left to the the store to grab odor neutralizing spray and a candle. I then went to dinner, came back and my neighbor was now shirtless, still outside my door, but now drinking a liquor drink and even more adamant that I let him know if he's too loud. I assured him that I'd let him know but really I could care less. The bedding and pillows were awesome so I quickly fell asleep but I'll never make that mistake ever ever again.
JENNA
- 06/13/2026
Hotels.com verified review
The room had no smoke detector
The toilet was loses and ran continuously we were there for 5 nights and our room never got cleaned no fresh towels one of the beds was near a outlet and if the bed moved it would unplug the light
Susan
- 06/12/2026
Hotels.com verified review
The rooms are outdated tv didn’t work they didn’t clean the room the whole time of our stay our stay was 5 days we had a pet but they were crated we never got clean towels the toilets water ran the whole time the pool had mold on the edges and there were no pool chairs the breakfast was ok it was only waffles yogurt or cereal and fruit coffee and juice
Susan
- 06/07/2026
Hotels.com verified review
While the staff was friendly and helpful, the room itself was not as expected. I had booked a non smoking room which smelled musty and like someone had been smoking in it for years. The top lock on the door was broken, looked like someone had tried busting open the door. The floors, though newer in the bed area, were dirty and looked like they hadn’t been cleaned in a while. The shower head/tub faucet were loose and very clearly not connected to the wall. The fridge was frozen on the inside causing it not to cool properly. I contacted front desk about the lock, requesting to possibly move to another room. The lady sounded surprised but told me she would send out someone from maintenance. Luckily the lock was able to be replaced and the maintenance man was very kind during the fix. I would probably give the hotel another chance with a different room but it was not the best experience as far as comfort.
Victor
- 06/07/2026
Expedia Group verified review
Great people! Great stay under difficult circumstances!
Lucy
- 06/01/2026
Expedia Group verified review
Old rooms. Not clean. Staff was never available
Viviana
- 05/28/2026
Hotels.com verified review
Room smelled like smoke and moisture. Dirty shower head, clothes rack ripped from wall and woke up with everything in room wet from moisture…the floor, furniture ect. Probably reason for the metal lamps all rusted out. Dump of a room and with that kind of moisture no way there is not mold in there!
Brittney
- 05/27/2026
Hotels.com verified review
All in all I had a good stay
Reon
- 05/26/2026
Hotels.com verified review
This stay was horrible. There isn't really a better way to describe it. Immediately when we walked into our room we were hit with a DISGUSTING smell of cigarette smoke. It was SO strong and so gross. My kids were irritated by the smell and pointed it out immediately on their own. This is grounds for a 1 star review on it's own! At this point in 2026, I expect that I would NEVER smell cigarette smoke in a hotel room. Period.
When we were trying to go to sleep, there was a ridiculously bright parking lot light right outside our room that we could not block out of the side of the curtain. We tried pulling the curtain tight but there is no way to make the room blacked out. The curtain sits too far set away from the window which leaves a large gap of space. ALL the light was shining in the room which made it very hard to sleep. The room was old, walls were filthy. Luckily the sheets seemed clean, but what good does that do when they SMELL like cigarettes?! We will NEVER stay here again or at any Quality Inn. Do yourself the favor and step it up another notch and stay at a Holiday Inn level hotel across the freeway from this hotel!