The first room was in terrible condition: holes in the walls and floors tha felt like they would cave in. Moved to a new room… no better trash on the floor and under the bed, ripped bed lining, old game pieces in corners, and blood on the comforter. The manager assured me I would be refunded with no penalty through Hotels.com, so I booked another hotel. Despite manager approval and documented issues, the hotel’s back office denied the refund. I ended up charged for two bookings over $300 each. Very disappointing experience and poor accountability.
Dennard
- 05/04/2026
Expedia Group verified review
I was transferred to an earlier flight and arrived earlier than I had planned. I called to explain and they said the earliest I could check in was 3pm. We arrived at 3pm amd were told tooms were still not ready. The next moring house keeping let themselves in the room at 10am when checkout was at 11am. My daughter and I felt rushed so we left as quickly as possible. The check in and out was frustrating
Dani
- 04/26/2026
Expedia Group verified review
The room was filthy with stained carpets and pubic hair in the shower. The room had a strange odor. There was also trash outside, likely from a homeless individual. The first night I arrived was at midnight so I couldn’t easily find another hotel. Originally was supposed to stay 3 nights but I had to cut my losses and ask for a refund for the unused nights immediately in the morning. The staff was rude about the issues with the hotel, trying to insinuate I dirtied the room. The front desk receptionist also openly talked about me and my husband, pointing at us and saying, “That’s them” to her coworkers. I never yelled or made a huge scene. I spoke with an Expedia agent to get the refund in place, but the staff was unprofessional.
Elizabeth
- 04/22/2026
Hotels.com verified review
The waffles and sausage were good. There were no eggs or potatoes. Breakfast was said to be from 7-9 however, they put everything away at 8:30.
Michael
- 04/16/2026
Expedia Group verified review
Breakfast was ok food was fresh and cooked properly. AC did keep cool but sounded like a diesel engine in the room keeping everyone awake.
Bruce
- 03/29/2026
Hotels.com verified review
Budget hotel.
Norm
- 03/24/2026
Expedia Group verified review
I requested new blankets due to the ones I had having stains on them the floor was dirty on arrival. Spoke to front desk manager for some compensation but he refused saying I booked third party. The AC didn’t work great I was over 100 degrees . Overall bad would never stay again.!
martin
- 03/23/2026
Hotels.com verified review
It took me a minute to get used to the fact that the room had a shower, but no tub. However, the size of the shower made up fpr that fact. The shower wasn't handicapped accessible (I didn't ask for one), but it was huge and the hot water kicked in almost immediately after I turned on the shower. The breakfast was good. I loved the make your own waffle machine and the scrambled eggs were fluffy without being overcooked. The staff was excellent: courteous, friendky, polite, and always willing to answer questions. Also, they have the fastest checkout process of any hotel I've ever been in. ,y only complaint was that the room could have used a floor lamp to brighten the light level. The room had plenty of lamps, but was still a bit dark.
DALPHON
- 03/21/2026
Expedia Group verified review
breakfast was ok, they had waffles
Vidal
- 03/20/2026
Expedia Group verified review
I checked in and was given a room that hadn’t been cleaned at all — it still had trash left behind from the previous guest. The hotel itself is very run-down: multiple missing floorboards, worn-out everything, and an overall dirty, neglected feel. It’s honestly shocking this place has such high ratings online.
The only positive was the front desk staff — they immediately switched me to a different room with zero hassle or argument. That quick response was appreciated, but unfortunately it couldn’t make up for the poor condition of the property. Won’t be staying here again.