There was mold in the bathroom. Sticky stuff on the floor in the bathroom and had to put towels on the floor just to walk in there. Key card didnt work for the door. Was told we would get one that worked but never came with one. Place looks run down. Looks nothing like the online pictures.
Christina
- 01/12/2025
Expedia Group verified review
There are no real staff at the front desk, you check-in at an automated kiosk with a video chat. Although it was fairly easy, i can see it being not a bit much for some older or tech challenged folks.
Our room was quite cold, and very dated. The bathroom was dirty. Toilet was full of toilet paper, I was nervous to flush it. The sink was dirty, toothpaste spray on the fauctet. Dirt on the edge of the tub.
The bedspread was dirty, and the lines had a smell that kept making me cough.
There is a continental breakfast, but it doesn't start until 6:30am, so I can't comment. I left at 6:15am, and no human had surfaced to start getting it ready yet.
I would not stay here again, nor would i recommend. I'm fine with basic, but require a clean room, which this was not.
Jessica
- 12/06/2024
Hotels.com verified review
We've stayed here before, and we really only use the room for sleeping while in Ironwood, so we knew what to expect, we thought... There's no 'Front Desk' so check in is done through a video kiosk and there's no phones in the rooms to call anyone ~ This is something we knew prior and not really a big deal, unless you need the front desk for someone or something, which we did, a lot! Our first set of scanner keys did not work (kiosk - new keys), then the TV wouldn't turn on (kiosk again - onsite mngr came to fix, with her kids in the hallway)... First morning: No coffee or the included 'to-go-breakfast' (kiosk - no help or coffee or food for us). Check-out morning: Yey ~ Coffee and whatnots, let's grab-and-go... Look, I get the 'you get what you pay for' but I would expect just a little more attention to detail considering that we were one of only three rooms that were actually occupied ~ All weekend!... Oh well ~ The heat works pretty good (and the AC in the summer), the TV has a million channels (including all the HBO's), the bed is VERY firm but the pillows are actually pretty comfortable, the water gets hot and nobody died ~ We'll probably be back ;) ...
Troy
- 12/03/2024
Expedia Group verified review
Despite saying they have a continental breakfast starting at 6:30am, there was nothing, not even coffee, when we left at 7:00.
Allen
- 12/02/2024
Expedia Group verified review
Dirty
Jennifer
- 11/26/2024
Expedia Group verified review
Stay was ok but kind of odd just to have a kiosk and no physical person.
Jay
- 11/20/2024
Hotels.com verified review
No in person check in person. Had to interact with computer screen. No breakfast that was advertised. The steak restaurant near by that was advertised has been closed for years. The shopping center was a dollar store an a McDonald’s 2 blocks away. The advertised brewery was not within in walking distance.
William
- 11/14/2024
Expedia Group verified review
Ease of location and rate
Dawn
- 11/11/2024
Expedia Group verified review
Clean rooms outside of building looks neglected. Got a kick out of the kiosk atm!
Stephanie
- 10/18/2024
Hotels.com verified review
The rooms were fine. It was quiet. The wi-fi was good. The breakfast was just okay.