Hotel employees were very accommodating and helpful.
Prince A
- 06/18/2024
Just as Promoted.
The room was very clean. It was quiet throughout the weekend. Easy check in and out. Excellent value.
Gary E
- 06/11/2024
Expedia Group verified review
Dont reuse sheets from the last people.
Bradley
- 01/19/2025
Hotels.com verified review
My friends and I love this hotel as it's only a short distance from a concert that happens at the convention center every year. We get a few rooms and hang out in one room until it's time to leave. Never had an issue doing this until this year. Checking into our first room, we see a sign about a $15 fee per extra person per night, not disclosed anywhere when booking. The man tells us that it is actually $20/extra person/night and gets rude when I point out that the sign has a lower fee. Second day, I go to check in to a room we booked for our friend and the same man keeps asking how many people will be staying in the room because he's been watching our room and sees people going in and out with (unopened) beer cans. I point out that said people are guests of the hotel going back to their rooms to get ready or grab drinks. He keeps fixating on the fact that we are all in one room, telling me it could disturb other guests... at 3pm on a Saturday. At this point, the only other guests on our side of the motel were our friends or people going to the same event we are. The next morning while packing our cars to leave, he is making rounds for check-outs and he calls down to ask if we are leaving by my room number only, nobody else's. I found it very unsettling that he had memorized my room number and had admitted to watching my room specifically. In every interaction we had, he was condescending and rude. My friends and I will definitely be looking elsewhere for next year's stay.
Verified traveler
- 12/16/2024
Expedia Group verified review
Good value for the price you pay
Tsg-Hui
- 12/15/2024
Hotels.com verified review
Unfortunately, the room was not clean and we saw a roach. Will not stay there again.
Melissa M
- 12/09/2024
Expedia Group verified review
The rooms were updated and really clean! They were not quiet though. We could hear our neighbors talk and they were not loud. The heat fan was really loud, so every time it turned on, it woke us up. The staff here were super nice and helpful!