What Others Have Said
Americas Best Value Inn & Suites-Alvin/Houston
1588 South Loop 35, Alvin, TX 77511
Awesome.. Allowed pets.
Great experience. Staff was friendly. Room was clean. Pool was nice and they serve breakfast and allow pets.
Expedia Group verified review
The staff were great, had a few issues with having a dog. Even though it was a service dog, we were not allowed in a room with a carpet, so we had to take a smoking room as it was the only ground floor room with wooden floors available. No elevator for the second floor, so a stinky smoking room it was! We were able to move rooms after two nights when a ground floor room with a wooden floor became available. Other than that, the room was clean, the staff very friendly and I would come here again.
Expedia Group verified review
Nice place to stay!
Hotels.com verified review
When i got in our keys were not activated so i had to walk all the way back to the office the lady thst was working very rude nothing like last time the room had roaches eww but it looked clean the tub was wide and the shower hot the microwave was dirty with a roach walking around in there i ordered food instead of using the microwave the bed.was comfy and the little chair and table combo was cute
Expedia Group verified review
Great customer service. Very friendly and helpful
Expedia Group verified review
I loved everything about it.Ill be going back
Expedia Group verified review
Great staff. The breakfast was only carbs.
Expedia Group verified review
The staff, when they came out to help, was not very helpful. They locked a bit of customer service etiquette. The room looked clean, but had a bad odor to it. We will not be staying again.
Expedia Group verified review
The staff greeted us kindly and had great customer service. The room was nice and had great lighting. The only thing was there was moisture in the air , I thought it was because of the AC but I noticed when the sun rose there was a small gap in the front door. So the AC and outdoor air were mixing. The one thing I did enjoy was eating breakfast at an actual table in the lobby. They have waffle maker and me and my partner made some and enjoyed our morning before checkout.
Expedia Group verified review
This hotel was the worst I've ever experienced. Upon entering the room, we found dead roaches scattered on the floor. As we inspected further, we discovered there was no cold water, the toilet wouldn't flush properly, and we had to request a plunger. The shower was covered in mold, and the towels had unsightly brown stains. When we approached the management, they treated us as if we were overreacting and refused to refund us or address our concerns. Additionally, the breakfast provided had moldy bagels. I wouldn't let my family use the bedding, and I even had to purchase roach spray to avoid roaches crawling on us during the night. Unfortunately, this was the only hotel available in the area during our stay, so we had no choice but to endure this terrible experience. Avoid this place at all costs.
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