What Others Have Said
Red Roof Inn Abingdon
887 Empire Drive, Abingdon, VA 24210
Great
Check in was easy and the front desk young lady was friendly. Highly recommended.
Very accommodating check in and very helpful.
The staff was pleasant and helpful. The facility was clean and comfortable. A comfortably sleep.
Nice Stop
An inexpensive stay for a stop overnight. We checked in late and the man at the front desk couldn’t have been nicer! We were given a first floor room which was great for our senior dog. The sheets smelled clean the bed was comfortable. There is a mini fridge and microwave. Not a bad place, it fit the bill!
Expedia Group verified review
Spend the extra cash and stay elsewhere. The beds are very uncomfortable. I suspect a straw filled sack would have been more comfortable. The bath tub was severely cracked, repaired, painted and cracked, and repaired barely. The bathroom door was falling off the hinges. The room was frigid. The walls could compare to cardboard. You can hear everything, people walking, talking, traffic etc. The good things, were hot water, didn't get bugs and staff were helpful.
Hotels.com verified review
To start with when we have the refrigerator somebody’s food has been left behind yucky, but not a big deal however about 7 PM on Saturday night we took the dogs out for a short walk. We just took the dogs no phones no keys and the hotel key my son drove up. We were talking to him. I went back to the room. The key stopped working went up to the front office. There was a sign due to personnel shortage. We are closed from 3 to 11. Call this number for an emergency, I was standing up there another customer was up there with the same issue. Their key had also stopped working. We all tried several times to call the number and got nothing but a voicemail we contacted corporate. They couldn’t get a hold of anybody. It was cold. I have medical issues finally about quarter after nine he answered the phone and told me I had a family emergency. My family comes first. There was a sign on the door. You’ll just have to wait. I’ll be there in 20 minutes. I understand crap comes up, but when you are running a business like this, and I spoke to a couple other residents who would come out see while we were hanging around the front lobby and they said no he’s usually closed from now until then it was very very and then when he did show up, he pretty much my husband said we need REC key for 131 he keep it and that was it. He didn’t apologize for our inconvenience or nothing. I am now running a fever And coughing uncontrollably. I have never received such horrible service.
Expedia Group verified review
Place is terrible
Expedia Group verified review
I did not stay at red roof inn. They put someone else in our room which was handicap accessible and did not have anything else that worked for us. They did not let me know until I arrived to check in, which left me scrambling for a place to stay. I ended up at Fairfield Marriott which was delightful.
Expedia Group verified review
Average
Hotels.com verified review
We liked that fact that there was no carpet, clean, good value, older facility. Inside room horizontal services could use a good dusting.
Expedia Group verified review
Staff were very friendly.
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