Pet Friendly Lodging Reviews

Easily the WORST hotel I've stayed in for the last 3 decades. When you walk in, it's very modern and appealing. The staff who welcomed us was very helpful when neither room key opened the door, but she remedied that with new keys, and we were on our way. While the hotel pictures were slick and well-staged, that's where it ended when it came to reality. Hard couch, no cushions, one ottoman, no adornments. OK, that's fine, we've been travelling since Atlanta, and really just needed a clean, comfortable place to sleep for the night, along with our dog. After getting some dinner, we returned and were getting ready for bed when I walked into the bathroom and let out a small scream. A ROACH just trotting along the edge of the sink and the wall. If it wasn't late and we were not already in out pajamas, we would have demanded another room. However, if you have one ROACH, you likely have hundreds and hundreds more. There is clearly a roach problem here. After moving everything off the floor and away from the walls, we slept with both the tub drain covered, the bathroom sink drain closed then filled with water, the bathroom light on and the door closed. We were trying to make the best of the situation...until we actually got into bed. What a disaster! The mattress was completely dilapidated, and any reasonable establishment would have discarded it years ago. Seriously. If not for the roach concerns, we would have moved to the floor for at least a modicum of support. Absolutely abysmal. When we left unusually early, for obvious reasons, I asked the front desk to have the hotel manager call me immediately upon his arrival. It was a Friday, so I assumed he would actually call. I also showed the pictures of the roach to the hotel clerk as I left, and indicated that in addition to a roach infestation, the bed was absolutely terrible, the mattress completely crushed and dilapidated, and frankly, we were afraid to eat anything from their kitchen area. When the manager did finally call me, about 1:00 he indicated that the mattress was soft because "disabled people need soft mattresses, and there are no box springs." Well, there clearly were box springs, covered in brown material, which I'm guessing were also completely shot. His comment about the roach in our bathroom: "Oh, you discovered the roach infestation." He then went on to let us know he would waive the $25 pet fee, then I could give them a good review. At this point, I would drive 100 miles out of my way to avoid this establishment. Choice should be ashamed.