Pet Friendly Lodging Reviews

The experience at both the hotel and restaurant are a thing of joy. Everyone is so welcoming and courteous. I have a feeling that is rare today, one of joy.

The facility is one of my favorite and Christina at the front desk was exceptional!

The room was great, beds were very comfortable. My daughter took the grandkids to the pool and they had a great time.

Room with a view! Beautiful and very comfortable.

Beautiful hotel with exceptional front desk staff. Christina was quite professional and friendly and helped us have a very enjoyable stay.

It was very clean, had great view of Mt Shasta. Restaurant had excellent food.

perfect location good amenities

In all honesty I am always nervous to book best western because they can be hit or miss but this was the only place anywhere near my budget available for the night. I was pleasantly impressed! The property was beautiful the staff was friendly it was a wonderful night. We will be back for sure.

We were to be in a room that was just renovated and we said in advance we had a dog. When I went to check in I was told we would have to move rooms as dogs weren't allowed in these rooms. They ended up letting us stay there but the room was not really that impressive for being newly renovated. We were also told that dogs weren't allowed in the courtyard area and every year we come and stay in the courtyard rooms because there is easy access to the courtyard and to walk out dog around if it needs a quick stop. We went to get take out dinner from Coopers and they were closed so had to get food from the bar which was very mediocre. The grounds around the hotel need to have better upkeep so people walking their dog around have good areas to walk them. Every year we also ask for our ice packs be stored in the freezer in the front desk since there is none in the refrigerator in the room. This year that was not done. All our items were only put in the refrigerator so all were thawed out and completely defrosted for our long drive ahead into Oregon for the rest of our trip. We will be looking elsewhere next year when we make our trek to Oregon and need a place to stay in Mt. Shasta.

Staff is amazing very nice and sweet very helpful place was clean everything was easy to find and has all the amenities that actually said it would be