What Others Have Said
Quality Inn
116 Luyben Hills Rd, Kingston Springs, TN 37082
Excellent
Staff was very friendly and professional. Very clean and quiet. They served an exceptional breakfast, great coffee! Would recommend to all my family and friends.
Excellent
Clean and comfortable. Easy check in.
Expedia Group verified review
The room stunk and the help could barely speak good English. The owner came pounding on my door at 11:00 am to tell me it was checkout time , but my checkout day wasn't until the next day. This place was a joke. I had to empty my own garbage. My toilet plugged up and the owner gave me the plunger and told me to bring it back when I was done. This place was a joke. What a waste of my hard earned money!!!!!!!!!
Hotels.com verified review
There was no pool. The pool was the main reason I wanted to stay. Barely any toilet paper, towels, or pillows. Was like pulling teeth we to get those simple things. Fridge did not cool. Shower did not drain. Water comes up past your ankles. White stains all over the couch, eww. No vending machine. The breakfast they serve is barely edible and was not eaten. No juice either, just coffee. Do not disturb sign was hung the entire stay and I was still annoyed by house keeping like they didn’t see the sign and woke me up each day I was there when trying to sleep in after working late, which is why I hung the sign. Also, not sure what they were house keeping as the place is disgusting. The fire alarm was also already pulled and never fixed. Do not stay here.
Expedia Group verified review
My nice honest review: Me and my husband stayed two nights for a weekend because we worked at an event in Nashville for the weekend and it was too far of a drive home and Nashville hotels are overpriced. It’s an okay place to stay if you’re just staying one night but not great if you’re staying more than that. The room smelled stale moldy/mildewy (we’re allergic) when we first got in because the air conditioner wasn’t on so we let it run and it was better the next day but not all gone. I had brown marks on my socks due to the floor being dirty. There was mold in the shower/tub/showerhead and didn’t look clean so I cleaned it myself with what I had which was body wash and a scrub glove. It’s great we never ran out of hot water. Had two towels and two wash cloths for one day so we reused them. Mini fridge and microwave was nice and they were clean. There was a hole or rip in the ceiling near the window probably due to moisture. For breakfast there was a couple sausage patties and round egg things, a few biscuits, none of which I ate, the waffle maker made decent waffles but I was hungry an hour later, flaky cereal, no milk, coffee, no creamer, and no fruit or juice. Gas station food across the street would probably be better. I also had to search for more utensils and such in the cabinets below. Pool was closed. Hopefully the owners can improve some things. If not then they need to change the name because being named Quality Inn, it’s expected to be Quality.
Hotels.com verified review
Loud at night. Didn’t feel safe. Room was clean. Water was hot. Typical Choice Motel.
Hotels.com verified review
Breakfast was just kind of there… It could have been replenished
Expedia Group verified review
Clean room staff was really nice kitchen was clean staff was very helpful and polite
Hotels.com verified review
The door don’t working in the bathroom
Expedia Group verified review
Older hotel, fixed up in some areas. Lots of boxes in lobby. Bathroom missing conditioner, tub took 30 minutes to drain, sticky stuff on floor, couch was stained, room had a smell. Swimming pool had plants growing in it. I’ve machine didn’t work. Continental breakfast was sparse. Staff was friendly. King bed was ok, AC worked fine.
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