Our first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
Aprille
- 10/11/2024
Expedia Group verified review
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
Heladio
- 10/09/2024
Expedia Group verified review
Very nice staff great house keeping just very nice all around
Beverly
- 10/07/2024
Hotels.com verified review
Slightly older hotel, but the room was clean and all amenities were in order. Breakfast was nice (except for the coffee), the location was quiet and the staff was perhaps the friendliest I've seen in a long time. We used to stay at the chain next to the BW but have changed our spot for future stays.
Karl
- 10/06/2024
Expedia Group verified review
Best bang for the buck I feel. While a slight drive away from activities, it makes up for it in quietness and comfort.