What Others Have Said
Clarion Hotel & Convention Center Joliet
411 S. Larkin Avenue, Joliet, IL 60436
Hotels.com verified review
Horrible stay at this hotel. Doors to the hotel on side entrances were never locked at any time of the day or night, the room was dirty, the knob to our bathroom door was falling off and asked for it to be fixed and that never happened. The air conditioner stopped working in our room and that couldn't be fixed. With over 90 degree weather we asked for a refund to find a different hotel. Also, the pool was filled with weeds and was un-usable. It was not a good experience.
Hotels.com verified review
Room was clean and staff was nice, that’s where the good stops. Loose faucets, weak AC, no lobby or hallway AC, featured bar/restaurant in the description shut down 4 months ago, elevator on our side of the building didn’t work, and the property was not well maintained.
Expedia Group verified review
We had water leak in the bathroom. They turned into bubbles. Need to be some upgrading. Thank you.
Expedia Group verified review
The cleanliness of the bathroom was poor. Trash and used towels were left in the hallways for hours. Ice machine was out of order on our floor. One of the elevators was out of order. The pool has been closed for an extended amount of time. The amenities listed on website were not what we experienced during our stay. Homeless person sleeping outside in front of the lobby after our first night’s stay.
Expedia Group verified review
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Hotels.com verified review
Shower had not been cleaned!! Pool had no water. People smoking right by the entrance. Smoke alarm falling off the wall and drywall patching exposed. BUT- the staff were very friendly and helpful.
Hotels.com verified review
My stay was very nice. Checked in super late and was very quick. The room was very clean and beds were comfy. The breakfast was one of the best I've had ever staying at a hotel. Had a hot buffet breakfast and was very good. I came for the nascar races and it was a short drive from the hotel which was nice. I recommend staying here if you are coming to the area
Hotels.com verified review
The value wasn't very good. And the hotel needs to be torn down and rebuilt
Hotels.com verified review
I was shocked when we pulled up to the hotel. It was in no way close to what it was portrayed in the app we reserved on. Pictures showed a nice outdoor pool. The pool area had trees in it and the cover was ripped. The concrete had grass growing in the huge cracks. Didn’t look like it had been used in years. The air was damp and musty. The keys didn’t work for the outside doors so you had to stick a rock in the frame to get back in if you went it that way. The carpets in the hall are dirty and stained. There were leak stains n the ceilings, no access to the “fitness room”, the bathrooms by the front desk were disgusting. The elevators have not been inspected since March of 2025 and before that June of 2022. Did not ruin our weekend, however we will need t be staying there again. Also, hotels.com needs to update their photos on their app.
Expedia Group verified review
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